Customer Installation & Service Manager_Netherlands W/M

Job description

Act as Facility Manager for all CI in perimeter. Ensure safe, compliant, and reliable CI & Services operations. Manage EIM CI&S PMs, technicians (Bulk/On Site), and team leader. Manage contractors for legal, safety, IMS, and ISO compliance. Monitor standard/non-complex customer projects from opportunity to handover (timing, budget, scope). Interface with central/local stakeholders (Engineering, Asset, Sales). Secure qualified internal/external resources for projects and maintenance. Represent company to customers and authorities. Optimize efficiency, consistency, cost allocation, and customer satisfaction. Enforce environmental laws and ISO standards with a proactive mindset. How will you CONTRIBUTE and GROW? Team Management & Support Supporting local project leaders in technical offer preparation, project development, implementation, and customer visits, while ensuring compliance with AL standards and execution approvals. Assisting field services technicians in daily tasks and ensuring proper resources are allocated to execute projects safely. Processes & conformity Ensure full compliance with standard project and maintenance procedures, documentation requirements, IMS, KPIs, and regulatory standards. Manage crisis situations, resource allocation, subcontracting policies, maintenance budgets, and stakeholder communications to ensure safe, high-quality operations. Training & competenties Ensure employees are properly trained, qualified, and that their competency development and global training requirements are systematically managed. Safety & quality Performing and supporting internal & external audits of contractors & suppliers in collaboration with the adequate stakeholder such as e.g. procurement, central teams. Ensuring that procedures and tools are up to date and well known within the team. Performance & Objectives: Analyze operational indicators, ensure continuous on-site reliability and coverage, set objectives, and share regional best practices Continuous Improvement Participation in working groups for further development, particularly in the area of ​​EIM Are you a MATCH? Academic or professional Master /bachelor, Electromechanics, Chemical or equivalent Understanding of procedures and regulatory for new and existing industrial installations Strong knowledge of engineering & projects methodologies & maintenance activities Technical understanding of gas physical and production processes Strong understanding of Safety procedures willingness to travel Promoting and supporting actions towards Safety, Health and environment protection Encourages questioning of established ideas and practices and ask why regularly Striving for continuous improvement Team player & leadership. #LI-BC1 Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.