Senior Product Manger - Technical

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manger - Technical Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: The Data & Analytics program is seeking a Senior Product Manager - Technical, to lead the localization and modernization of its Transaction Lookup Services (TLS) platform. TLS provides access to transaction data for disputes, chargebacks, analytics, customer servicing, and payment ecosystem partners across global markets. In this role, you’ll define product strategy and outcomes for adapting TLS to regional needs while modernizing its services, APIs, and data flows. You’ll partner with Engineering, Architecture, Data, Operations, Security, regional product teams, and business stakeholders to translate customer and market needs into clear priorities and deliverable product requirements. Role • Define the product vision, strategy, and roadmap for TLS localization and modernization. • Gather and prioritize requirements from regional teams, business stakeholders, partners, and platform consumers. • Lead product discovery and delivery from problem definition through launch, adoption, and continuous improvement. • Own the product backlog and outcomes, balancing customer value, business priorities, technical constraints, and regional requirements. • Identify modernization opportunities across legacy systems, APIs, services, infrastructure, and data platforms, including migration planning. • Partner with Engineering and Architecture to define API capabilities, service integration patterns, data contracts, and technical solutions across the TLS ecosystem. • Understand end-to-end transaction data flows, including upstream sources, transformations, storage, APIs, and downstream consumers. • Address regional data governance, privacy, residency, regulatory, and operational requirements. • Define product success measures and use SQL, customer feedback, and operational metrics to assess data quality, API performance, adoption, and platform reliability. All About You • Proven product management experience, including technical, platform, API, or data products. • Experience delivering platform modernization, migration, localization, or transformation initiatives. • Working knowledge of APIs, microservices, distributed systems, cloud platforms, and enterprise data systems. • Understanding of payments, transaction processing, disputes, chargebacks, or financial services. • Experience balancing regional requirements with global platform capabilities. • Strong understanding of data flows, data lineage, data quality, and data governance. • Familiarity with data privacy, regulatory compliance, and regional data residency requirements. • Ability to use SQL and interpret technical designs, API specifications, and data models to support product decisions. • Strong analytical, prioritization, communication, and stakeholder management skills, with the ability to influence cross-functional teams without direct authority. #LI-FT1 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/31/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD