Senior Manager, Strategy & Business Transformation

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Team Summary: Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers – consumers, businesses, large corporations and governments – to pay or be paid. A unique opportunity exists to join Visa's Indonesia market team. Indonesia is one of the fastest-growing commerce and digital payments ecosystems and one of Visa's most strategically important markets in Asia Pacific. Strong economic growth, rapid digital adoption, evolving consumer behaviors, and the accelerating shift toward digital commerce make Indonesia one of the most dynamic and exciting markets in the world. What a Senior Manager, Strategy & Business Transformation, Indonesia does at Visa: The Senior Manager, Strategy & Business Transformation, Indonesia plays a pivotal role in shaping and delivering Visa's growth agenda in one of Asia Pacific's most dynamic payments markets. This role combines strategic thinking, hands-on execution, and cross-functional leadership to advance Visa's long-term ambitions while delivering near-term business outcomes. The successful candidate will build a deep understanding of Indonesia's evolving payments landscape, the needs of clients and ecosystem stakeholders, industry trends, and Visa's strategic priorities. Working closely with country, regional, and functional leaders, they will help define market strategies and translate them into focused, actionable programs that drive sustainable growth, strengthen capabilities, and enhance business performance. The role will lead high-impact initiatives spanning multi-year strategy, market and business expansion, innovation, capability development, and new growth opportunities. It will bring together stakeholders across functions, align resources behind shared objectives, and move priorities from insight and concept through to implementation and measurable outcomes. The role also serves as an important bridge between Visa and Indonesia's broader payments ecosystem. The successful candidate will collaborate with financial institutions, industry associations, ecosystem partners, and other relevant stakeholders, including leading day-to-day commercial and partnership discussions and negotiations, to support industry development and identify opportunities for shared progress. Through these engagements, the role will help reinforce Visa's position as a trusted, constructive, and collaborative partner committed to advancing Indonesia's digital commerce and payments ecosystem. This is a strategy role with real execution accountability and visible market impact. The successful candidate will identify opportunities, develop compelling business cases, mobilize cross-functional teams, establish fit-for-purpose governance, and drive initiatives from concept through execution. The role offers broad exposure to senior leaders and the opportunity to build skills across strategy, commercial decision-making, industry collaboration, and enterprise-wide transformation. The successful candidate will report to the Senior Director, Head of Strategy & Business Transformation, Indonesia, and work closely with the Indonesia Country Leadership Team, regional partners, and cross-functional teams across Visa. Key Responsibilities (non-exhaustive): Shape Indonesia's multi-year strategy alongside the Head of Strategy & Business Transformation by translating market, client, industry, regulatory, competitive, and performance insights into clear choices and actionable priorities. Support the annual strategic planning and prioritization process, connecting country ambitions, account plans, functional priorities, resource allocation, and measurable business outcomes. Drive end-to-end delivery of priority strategic initiatives, from opportunity definition and business-case development through funding, governance, cross-functional mobilization, implementation, and performance tracking. Own the day-to-day coordination of the Innovation & Market Development program in Indonesia, working with internal teams and relevant external stakeholders to develop and implement initiatives that support the broader payments ecosystem. Identify and size new growth opportunities and market whitespace, including but not limited to underserved segments, innovative credit models, and domestic, cross-border, and B2B opportunities; recommend priorities and translate selected opportunities into fundable business cases. Maintain an integrated view of the country strategy and strategic portfolio, ensuring initiatives reinforce one another, address the most important opportunities, and avoid unnecessary duplication. Build trusted working relationships across Visa and with financial institutions, industry associations, ecosystem partners, and external delivery counterparts, independently leading day-to-day commercial and partnership negotiations, serving as a credible day-to-day point of contact. Establish practical governance, milestones, decision forums, and progress tracking for strategic initiatives, proactively surfacing risks, dependencies, and decisions required to maintain momentum. Develop scorecards and performance insights that connect strategy to execution, enabling leadership teams to assess progress, sharpen priorities, and make informed decisions. Prepare clear, high-quality materials for senior leadership and relevant external stakeholders, translating complex analysis into compelling narratives, recommendations, and decisions. Coordinate closely with Asia Pacific and other market Strategy and/or Business Planning and Operation teams, sharing market insights and supporting regional strategic forums and leadership engagements. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications At least 8 years of relevant experience, including 3 or more years in strategy consulting, corporate strategy, business development, market development, or a related role. Experience in payments, financial services, fintech, technology, or another partnership-driven industry is an advantage. Demonstrated ability to structure and lead complex, multi-stakeholder initiatives from concept through execution, including independently negotiation and closing commercial or partnership agreements with external stakeholders, with sound judgment on when to work independently and when to bring others together. Strong quantitative and qualitative analytical skills, including market analysis, opportunity sizing, business-case development, and financial or commercial modeling. A track record of turning analysis into practical recommendations and driving those recommendations toward decisions, implementation, and measurable outcomes. Ability to manage multiple priorities, adapt quickly as circumstances evolve, and maintain momentum in a fast-paced, collaborative environment. Strong communication and executive presence, with the ability to develop clear presentations, simplify complex topics, and engage credibly with senior leaders and external industry stakeholders. Ability to influence without formal authority, build trust across functions and organizations, and create alignment among stakeholders with different perspectives. High standards of integrity, curiosity, ownershi