Senior Developer

Job description

Key Responsibilities: Design and architect ServiceNow solutions ensuring alignment with business requirements. Develop high-level and detailed architectural plans for the ServiceNow platform, including integration with other systems. Lead and implement workflows and automation on ServiceNow platforms. Lead ServiceNow developers and administrators by providing technical guidance and mentorship. Ensure the platform is scalable, secure, and optimized for performance. Provide guidance and best practices to stakeholders on the effective use of ServiceNow capabilities. Develop existing and custom applications within ServiceNow. Follow ServiceNow best practices (including scripting, security, and implementation). Manage scoped applications, Catalog items, Scheduled Jobs, Script Includes, Business Rules, Client Scripts, ACLs, and Automation. Support and manage ITSM processes including Problem, Incident, Change, and Release Management. Deliver strong production support for ServiceNow environments. Apply business concepts into technical solutions and document work effectively. Required Skills & Experience: Minimum 7 years of relevant experience in ServiceNow Implementation, Upgrade, and Support. Extensive hands-on ServiceNow development experience with strong focus on ITSM Proven experience in production support. Strong experience in JavaScript, Client Side (UI Policies, Client Scripts, etc.) and Server-Side Scripting (Business Rules, Script Includes, etc.), APIs, and custom modules. Experience managing Scoped Applications, Catalog Items, Scheduled Jobs, ACLs, and Automation. Experience in Integration (Inbound & Outbound REST Services). Excellent communication, collaboration, and documentation skills. Ability to translate business requirements into technical solutions. ServiceNow CAD (Certified Application Developer) certification. Preferred / Nice-to-Have: Experience in IRM/ GRC module. Experience in Now Assist, Agentic AI. Key Responsibilities Key Responsibilities: Design and architect ServiceNow solutions ensuring alignment with business requirements. Develop high-level and detailed architectural plans for the ServiceNow platform, including integration with other systems. Lead and implement workflows and automation on ServiceNow platforms. Lead ServiceNow developers and administrators by providing technical guidance and mentorship. Ensure the platform is scalable, secure, and optimized for performance. Provide guidance and best practices to stakeholders on the effective use of ServiceNow capabilities. Develop existing and custom applications within ServiceNow. Follow ServiceNow best practices (including scripting, security, and implementation). Manage scoped applications, Catalog items, Scheduled Jobs, Script Includes, Business Rules, Client Scripts, ACLs, and Automation. Support and manage ITSM processes including Problem, Incident, Change, and Release Management. Deliver strong production support for ServiceNow environments. Apply business concepts into technical solutions and document work effectively. Required Skills & Experience: Minimum 7 years of relevant experience in ServiceNow Implementation, Upgrade, and Support. Extensive hands-on ServiceNow development experience with strong focus on ITSM Proven experience in production support. Strong experience in JavaScript, Client Side (UI Policies, Client Scripts, etc.) and Server-Side Scripting (Business Rules, Script Includes, etc.), APIs, and custom modules. Experience managing Scoped Applications, Catalog Items, Scheduled Jobs, ACLs, and Automation. Experience in Integration (Inbound & Outbound REST Services). Excellent communication, collaboration, and documentation skills. Ability to translate business requirements into technical solutions. ServiceNow CAD (Certified Application Developer) certification. Preferred / Nice-to-Have: Experience in IRM/ GRC module. Experience in Now Assist, Agentic AI. Skill Requirements Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. 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