Senior Customer Service Specialist
Oracle · Bengaluru, Karnataka, India
Applications are made on Oracle's own site. We never sit in the middle.
Job description
Provide frontline customer and technical support to patients using the Oracle Health Patient Portal. Assess and resolve inquiries through phone and electronic channels, perform basic application troubleshooting, document customer interactions, and appropriately triage or escalate unresolved issues while delivering an exceptional customer experience.
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