Track Manager SAP BASIS

Job description

SAP Basis Engineer (L3) with 9+ years of experience in SAP Basis administration, SAP landscape management, system architecture, performance optimization, upgrades, migrations, incident management, and platform operations. Responsible for ensuring the availability, stability, security, and performance of SAP environments while leading complex troubleshooting, major incident resolution, upgrades, and operational governance. SAP BASIS is identified as a dedicated Platform & Operations service area Key Responsibilities Lead administration and support of enterprise SAP landscapes including SAP ECC, S/4HANA, BW, Fiori, and Solution Manager. • Manage SAP system installations, upgrades, migrations, refreshes, and lifecycle maintenance activities. • Perform advanced troubleshooting of SAP application, transport, interface, system, and performance issues. • Lead major incident resolution and conduct Root Cause Analysis (RCA) for critical SAP outages. • Manage SAP kernel upgrades, SPS updates, database connectivity, and system performance optimization. • Oversee transport management, client administration, system copies, and landscape synchronization. • Support SAP high availability, disaster recovery, backup validation, and business continuity initiatives. • Coordinate with SAP Functional, Security, Infrastructure, Database, Cloud, and Vendor teams. • Drive operational improvements, automation, monitoring enhancements, and platform standardization. • Review SAP capacity, system health, performance trends, and operational risks. • Develop and maintain SOPs, technical documentation, architecture diagrams, and operational runbooks. • Provide technical leadership, mentorship, and escalation support to L1/L2 Basis teams. • Participate in on-call and critical production support activities. Skill Requirements Strong hands-on expertise in SAP Basis Administration. • Extensive experience with SAP ECC, SAP S/4HANA, SAP BW, SAP Fiori, SAP Solution Manager, and SAP NetWeaver. • Experience with SAP installations, upgrades, migrations, system refreshes, and Unicode/HANA migrations. • Strong knowledge of SAP transport management, client administration, and landscape management. • Experience with SAP performance tuning, monitoring, workload analysis, and system optimization. • Knowledge of SAP HANA and database administration concepts. • Experience with SAP high availability, disaster recovery, backup, and recovery strategies. • Familiarity with SAP Security, authorization concepts, and compliance requirements. • Experience with automation, scripting, and operational process optimization. • Strong knowledge of ITIL processes including Incident, Problem, Change, and Release Management. • Excellent troubleshooting, stakeholder management, vendor coordination, and documentation skills. Other Requirements NA Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. 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