Mumbai Service Engineer

Job description

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Data Privacy Policy Imprint Skip to main content Language Bahasa Melayu ‎(Malay)‎ Bahasa Indonesia ‎(Indonesian)‎ Čeština ‎(Czech)‎ Deutsch ‎(German)‎ English (UK)‎ English ‎(US)‎ Español ‎(Spanish)‎ Français ‎(French)‎ Magyar ‎(Hungarian)‎ Italiano ‎(Italian)‎ 日本語 ‎(Japanese)‎ Polski ‎(Polish)‎ Português ‎(Portuguese)‎ Română ‎(Romanian)‎ Tiếng Việt ‎(Vietnamese)‎ 简体中文 ‎(Simplified Chinese) View Profile Employee Login Language Bahasa Melayu ‎(Malay)‎ Bahasa Indonesia ‎(Indonesian)‎ Čeština ‎(Czech)‎ Deutsch ‎(German)‎ English (UK)‎ English ‎(US)‎ Español ‎(Spanish)‎ Français ‎(French)‎ Magyar ‎(Hungarian)‎ Italiano ‎(Italian)‎ 日本語 ‎(Japanese)‎ Polski ‎(Polish)‎ Português ‎(Portuguese)‎ Română ‎(Romanian)‎ Tiếng Việt ‎(Vietnamese)‎ 简体中文 ‎(Simplified Chinese) View Profile Employee Login Language Bahasa Melayu ‎(Malay)‎ Bahasa Indonesia ‎(Indonesian)‎ Čeština ‎(Czech)‎ Deutsch ‎(German)‎ English (UK)‎ English ‎(US)‎ Español ‎(Spanish)‎ Français ‎(French)‎ Magyar ‎(Hungarian)‎ Italiano ‎(Italian)‎ 日本語 ‎(Japanese)‎ Polski ‎(Polish)‎ Português ‎(Portuguese)‎ Română ‎(Romanian)‎ Tiếng Việt ‎(Vietnamese)‎ 简体中文 ‎(Simplified Chinese) View Profile Employee Login Job Description At B. Braun, your work truly counts. Alongside more than 60,000 colleagues around the world you will drive advancements in health care. Join a leading medical technology company where you share expertise, push for progress and grow in an environment marked by trust, accountability and diverse perspectives. We drive advancements in health care. Drive advancements with us. Service Engineer Company: B. BRAUN MEDICAL (INDIA) Job Posting Location: Pune, Mahārāshtra, India Functional Area: Field Service Working Model: Onsite Requisition ID: 13867 Key Responsibilities Troubleshooting and identifying solutions to resolve system issues, spares ordering and replacing. Complaint Management : Attending to Service complaints, Taking ownership of customer issues reported and seeing problems through to resolution Pre Sales Support and Installation of Medical Equipments. Service Revenue : Achieve Service targets through sale of Contracts, Consumables and Spares Accountable for AR collection, Reduce TAT for Service, doing Preventive maintenance on time and keep records for the same Care & Maintenance to be carried out as per schedule. Follow SOP for Opening, attending calls and closing them on time Proper escalation of unresolved issues to the appropriate internal teams Key Competencies Show Trust, Value Diversity, Be Accountable to performance delivery. Initiative and execution towards active learning in order to be competitive and effective. Ability to plan logically and conduct numerical analysis. Innovativeness and ability to drive ideas and change and include different perspectives. Positive influencing skills and ability to act with customer focus in order to achieve in clinic leadership. Excellent written, communication & listening skills and empathy. Stake holder management Demonstrate performance and result orientation and utmost integrity , equity. Educational Qualification and Experience Education : Graduate or Diploma Holder in Biomedical/Electronics/Electrical/Instrumentation/Industrial Electronics. Any other Graduates apart from the above with relevant technical experience can apply. Experience: 1-3+ Years of Customer Service in Medical Device/Equipment is most preferred. Join us and let’s drive advancements in health care! Apply now! Apply now Imprint Terms of Use Privacy Policy Cookie Settings Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © B. Braun SE Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Read our Privacy Policy Imprint Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off