Director, Policy Communications — WhatsApp

Job description

WhatsApp serves 3 billion people and is built on three principles: simple, reliable, and private. The Director, Policy Communications leads WhatsApp's global communications on integrity, privacy, and public policy. This leader will build and tell the story of how WhatsApp protects users and society from harm while staying world-class on privacy. They will shape the narrative proactively and lead the response when issues arise. The role reports to the VP, WhatsApp Communications and sits on the WhatsApp Comms leadership team. Focus areas: Integrity: Explain WhatsApp's approach to safety on an end-to-end encrypted platform, including architecture-first harm prevention, user and admin controls, reporting, spam and scam enforcement, and elections integrity. Privacy: Champion WhatsApp's privacy-by-design positioning, covering E2EE, data minimization, privacy features, user disclosures, and privacy implications of new products such as AI, Channels, and business messaging. Policy: Drive communications on regulation and public policy around the world, including encryption debates, online safety laws, competition and interoperability, and government and regulatory engagement. AI: Drive communication around AI safety and integrity in our products.