Senior Learning Manager, US Commercialization Learning - CNC

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. The US Commercialization Learning organization is the catalyst for empowering the field to drive transformative customer experiences that give patients hope and is a dynamic organization executing on excellence in building expertise and knowledge for our customer-facing teams. As the Senior Learning Manager - CNCs, you will work amongst the best in your profession and will collaborate with talented and dedicated professionals committed to advancing learning within the Clinical Nurse Consultant (CNC) organization. The Senior Learning Manager - CNCs is a home office based role responsible for the oversight, strategic direction, and leadership of the CNC training curriculum and resources. The Senior Learning Manager will create, deliver, and facilitate role-specific training, as well as collaborate with CNC and cross-functional leaders to ensure training activities are aligned to business objectives and CNC initiatives. This role will be instrumental in building and sustaining the CNC organization's clinical expertise advantage within the Hematology Oncology space. Who You Will Work With:This position reports to the Associate Director, US Commercialization Medical Learning - Oncology. In this role, the Senior Learning Manager will work collaboratively across a fast-paced and complex matrix organization, which includes CNC Regional Associate Directors, Hematology Commercialization Teams, Marketing, Medical, Sales Operations, Legal, Compliance, and Enterprise Learning Services. The Senior Learning Manager will also partner with external consultants and Subject Matter Experts (SMEs) to ensure a best-in-class training experience that delivers transformative value to patients and customers. Key Responsibilities: CNC Curriculum & Training Strategy Lead the development, implementation, and evaluation of Phase Trainings across the CNC learning continuum (Learner → Expert) Partner with the Head of CNCs to develop, plan, and execute training strategy inclusive of future training planning for CNC Hematology needs Identify and implement new training modalities to cultivate and maintain the CNC organization's clinical expertise advantage Responsible for the development, approval, and deployment of all CNC training content Establish and maintain the CNC professional skills development continuum Ensure all training resources (e.g., materials, workshops, infographics/job aids, etc.) meet all regulatory, legal, and compliance requirements for assigned projects and initiatives Field Training Collaboration & Delivery Collaborate with the CNC Field Trainer Preceptor role to deliver a best-in-class training experience In collaboration with the CNC Field Trainer Preceptor, develop and deliver District and/or Regional training sessions related to identified CNC needs Lead and conduct Train the Trainer sessions as needed to equip field trainers with skills to deliver CNC training curricula Cross-Functional Collaboration Work with cross-functional partners, consultants, and Subject Matter Experts (SMEs) when appropriate to ensure high-level delivery of content Work cross-functionally to ensure CNC organization inclusiveness of key strategic initiatives, platform functionalities, and launch strategies Coordinate and align across the matrix to ensure all training materials meet the goals and objectives of the CNC organization and key business partners (e.g., Sales, Marketing, Medical, Operations, Legal, Compliance) Identify and utilize innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilities Engage the WW Centre of Excellence to share and leverage relevant assets Performance Measurement & Continuous Improvement Continuously assess and evaluate the impact and overall effectiveness of training strategies through feedback solicitation and participant evaluations, utilizing the Kirkpatrick Model Provide feedback to the Head of CNCs and CNC Regional Associate Directors on the effectiveness of training initiatives and planned improvement strategies Maintain a thorough understanding of all BMS/CNC resources and strategic business initiatives Actively pursue personal growth and development opportunities to strengthen training expertise and knowledge Qualifications & Experience: Education & Credentials BSN required; MSN or other advanced degree preferred Experience Hematology Oncology clinical experience in a hospital or clinic setting: 5 years minimum Pharmaceutical industry experience: 3 years minimum Understanding of adult learning principles, including curriculum design and delivery Proven ability to develop and implement key learning strategies and tactics Demonstrated track record of developing self & others to drive and enhance performance Demonstrated written and verbal communication skills; able to author content and translate and communicate technical/scientific concepts to various audiences Strong interpersonal and collaboration skills to support effective interface with various cross-functional groups Strong project management and organizational skills Demonstrated problem-solving and solutions-oriented leadership approach Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key matrix team members including Marketing, Sales Operations, Medical, Legal, Regulatory, & Compliance Impact driven with high learning agility and keen ability to prioritize Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word), AI applications (ChatGPT, MS Co-Pilot, Claude), and virtual meeting platforms Ability to travel for multiple meeting engagements (e.g., Managers Meetings, National Plan of Action Meetings, CNC National Meetings, various Training Initiatives, etc.) We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway. Compensation Overview: Madison - Giralda - NJ - US: $148,750 - $180,250 Princeton - NJ - US: $148,750 - $180,250 The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance. Benefits: Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability). U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year. Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays. Depending on eligibility, employees may also have access to additional time-