人力资源专员

Job description

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Key Tasks and Responsibilities: Provide administrative and operational support on defined HR functionalities anchored on KPIs and SLAs focused on quality, timeliness and responsiveness. Work with the local HR Operations team in the sustained and smooth delivery of HR services (data management, payroll and benefits administration, HR reporting, etc). Maintain and administer employee information on HR systems such as SuccessFactors/SAP and any country-specific HRIS (as needed). Support employment and social security management to ensure that employees’ social security enrollment is processed in a timely manner. Seek opportunities for continuous improvement and work on constructive feedback. Identify any knowledge gaps and escalate concerns to China GES ES head. Ensure that customer expectations are addressed professionally, effectively and efficiently. Demonstrate flexibility and adaptability to work schedule requirements and operation hours in-order to fulfil real time business requirements Mainly accountable in the administration of quality-oriented HR data through tools and systems usage in relation to requests from the business sectors and HR organization. Understanding and compliance of confidentiality requirements to perform HR activities due to the sensitive nature of the work such as personnel data and sensitive information. Seeks opportunities for continual improvement and drive for efficiencies. Who you are: Bachelor’s Degree in Human Resources, Psychology, Behavioral Science, Business Administration or Information Management. Preferably 1 to 3 Years minimum professional experience specializing in an HR Operations or HR Generalist function from a Shared Services or BPO organization. Understanding and experience in the use of HR systems and tools (i.e. Employee Central, MyLearning, SAP P40, Workday, Success Factors, etc.). Understanding and experience in the use of Case Management systems and tools (i.e. Service Now, Neocase, etc.). Adequate experience in using MS Office applications. Able to adapt to a fast-pace environment. Perform timely, accurately and effectively to deliver with a constant and demanding workload. Create a good level of HR knowledge (Merck policy and procedures, knowledge base articles, etc.) as required for the role. Able to decide effectively in managing and resolving requests/issues (cases) raised by employees, managers and local HR in a quick and effective way and when to escalate to senior advisors. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!