Staff Product Manager, Tenant Scale

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Product Manager on the Tenant Scale area within Infrastructure Platforms, you’ll set product direction for how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture. At the Staff level, your scope extends beyond a single group. Your direction will inform the broader Infrastructure Platforms direction, you’ll make the investment case for unified deployment capabilities, and you’ll be a recognized authority, inside and outside GitLab, on multi-tenant and cellular SaaS architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and move this work from concept into a deployment model teams can build on, while coaching fellow product managers as they pick up work from the shared pool. What you’ll do • Drive product strategy and direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, informing the broader Infrastructure Platforms direction and moving this work from concept into a deployment model teams can build on in your first year. • Set quarterly and annual plans for tenant portability and platform unification, breaking large epics into issues and minimal valuable changes (MVCs) and practicing iteration across multiple groups. • Define requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit. • Partner closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction. • Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas, and manage with influence to align work that spans more than one group. • Engage with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness, using qualitative interviews to find patterns and sharpen problem statements. • Build business cases for investment in tenant scale and unified deployment, including build, buy, and partner options, the cost of isolation, regionality, a