Senior Principal Engineer-Digital Marketing Cloud Platform Engineering

Job description

Job Purpose: The Senior Principal Engineer – Digital Marketing Cloud Platform Engineering is a critical member of GSK Digital Marketing Cloud Platform Services team.  This role is accountable for technical leadership within and across GSK technical teams for GSK Digital Marketing Cloud Hosting technical solution design, implementation & continuous improvement of Commercial D&T/GSK Internet Cloud systems in alignment with Agile and DevOps Principals, working closely with other Solution Principal Engineers, Product Owners, Scrum Masters, Architects, Release Managers and Product Directors. This position is a “T-Shaped” role demonstrating both depth and breadth across key cloud and engineer competencies e.g. Cloud Hosting, Solution Development, Innovation/Automation, Testing, DevSecOps, CI/CD and Lifecycle Management, etc. and the ability to successfully collaborate with technical experts from other subject domains. The role will have deep knowledge and experience of GSK and industry Cloud and Internet technologies, practices and frameworks e.g. Cloud Hosting, Internet Services, IaaC, Adobe Experience Manager (AEM), Adobe AMCS, GIT, Jenkins, Google GCP, AWS, Azure clouds, Akamai EWAF, Kanban, JavaScript, Python, Docker, Tealium, Gigya, Terraform, and the ability to learn and adapt to new solutions quickly. In addition, the individual must be knowledgeable in Cloud Internet Architecture Design and Governance to support and educate others. They also act as a consultant between the engineering teams, UX/UI team, Strategic Partner support teams, and product owners and maintain a safe working environment for the team. Key Responsibilities: Design, enhance, implement, and support the adoption of the Internet Cloud standards and support that is successfully implemented across GSK Digital Marketing Services and other Tech Teams simultaneously. Works as a technical leader within Digital Marketing Platform Services team, as well as internal and external stakeholders, to influence and drive technical standards, architecture and decision making and support organizational Cloud technical, project or product teams. Contributes and aligns solutions to the Digital Marketing Platform roadmap, Target Architecture working closely with various GSK Enterprise Architecture teams. Extensive understanding of Internet DNS with ability to manage large DNS services for GSK Internet platform (over 3,000 domains managed). The continuous delivery of technology solutions from product roadmaps adopting SRE, Agile, and DevOps Principals. Ensures that technical delivery is fully compliant with GSK Security, Quality and Regulatory standards, Security of services is always Job #1. Ensures use of relevant Commercial D&T / central services and collaborating with service partners in identification and delivery of service improvements. Supports product teams to deliver value continuously, fostering and maintaining close links with customers, related Solution groups e.g. Global Therapy Areas, Marketing Operations Center (MOC), Design Center (DC) and GP&T. Manages and keeps relevant technical documentation up to date in support of the lifecycle plans and always ready for audits/reviews. Pro-actively engages in experimentation and innovation to drive relentless improvement e.g. to Cloud Hosting, UX/DQ/DI and reducing technical debt/risk Provides technical leadership, technical direction and GSK expertise to teams composed of GSK FTEs, strategic partners and software vendors. Contributes to release planning and roadmaps working closely with Digital Marketing stakeholders. Contributes to the advancement, visibility, and improvement of Cloud Hosting practices within the organization (DevSecOps, Cloud FinOps, Cyber Security, etc.) Support the preparations, inputs & outputs of planning and working across Tech on Cloud strategy alignment, dependencies, risks and capacity. Cross team delivery:  Mastery of complex facilitation and dependency management techniques (cross team, cross department). Technical Engineering & Architectural Leadership: Devising multi-year technical roadmap for the Digital Marketing Cloud Platforms utilizing state-of-the-art digital marketing solutions/technologies, working hand in hand with the other Digital Marketing Engineering teams Design and develop scalable, secure, and high-performance digital marketing cloud architectures. Lead the architectural design and implementation of cloud-based marketing platforms, ensuring alignment with GSK's strategic goals. Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform. Technical Expertise: Provide hands-on technical leadership and expertise in cloud technologies such as Google Cloud Platform (GCP), Azure and AWS. Oversee the development and deployment of marketing technology hosting platform solutions. Manage project timelines, budgets, and resources to ensure successful delivery of digital marketing projects. Be a Security champion to come up with secure by design solutions, following latest industry standards and processes to manage the Platform’s security Ensure the integration of various digital marketing tools and platforms to create a seamless technology ecosystem. Web development experience using Java, DotNet and coding expertise using Go, Python, JavaScript would be a bonus. Extensive knowledge and expertise on Internet technologies, practices and frameworks e.g. Cloud Hosting, Internet Services, IaaC, Adobe Experience Manager, Adobe Experience Cloud, GIT, Jenkins, Google GCP, AWS, Azure clouds, Chef,  Kanban, JavaScript, Python, Docker, Tealium, Gigya, Terraform, etc. Digital Marketing Strategy: Collaborate with cross-functional GSK Tech teams to define and execute digital marketing strategies. Analyze Digital Marketing Platform data and metrics to identify trends, insights, and opportunities for optimization. Drive the adoption of best practices in digital marketing, ensuring the efficient use of technology to achieve business objectives. Security and Compliance: Ensure that all digital marketing solutions comply with GSK and industry standards, security protocols, and regulatory requirements. Implement and maintain robust security measures to protect sensitive GSK data and maintain data integrity. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Minimum of 15+ years of experience in digital marketing technology, cloud platforms and architecture, or related fields. Proven experience in designing, implementing, and supporting cloud-based marketing solutions using platforms such as Google Cloud Platform (GCP), Azure, or AWS. Demonstrated leadership skills with the ability to manage and develop high-performing technical teams. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong problem-solving skills and the ability to think strategically about technology and its impact on business outcomes. Certifications in cloud technologies (e.g., GCP Certified, Microsoft Certified) are a plus. Preferred Skills: Size, scope and scale of challenge necessitates a leader with the right proven experiences, strategic thinking and execution capabilities.  Credibility (through experience) is essential to success in these roles. Experience in Cloud and Internet Computing, DevSecOps, CI/CD engineering, IaaC, Automation (Test / Release) Experience in solution design, program and product delivery and service management Experience in delivering business impact through process and Cloud enabled solutions Experience of vendor and Strategic Partner management Excellent relationship management, strong influencing and communication skills #AGTech #GSK-LI Skills Application Integrations, Application Programming Interface (API) Security, CI/CD, Cloud Engineering, Configuration Management (CM), Database Management, Data Engineering, Data Int