Senior Technical Specialist

Job description

Role: SAP S/4HANA Materials Management Senior Product Specialist SHORTDESCRIPTION section. 1 of 6. Section Title: Job Summary Job Summary Job Description: SAP P2P SME (Procure-to-Pay) Role Title SAP P2P SME Experience Level E4: 12+ years (Subject Matter Expert - SME) Role Overview SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management. Key KPIs SLA adherence (>98%) Incident resolution efficiency Reduction in recurring issues Backlog management CSAT/ACSAT scores (>9 target) Automation/CSI contributions Typical Role Variants SAP MM SME SAP P2P Functional Lead SAP Procurement Solution Architect Differentiators for Large Global AMS Accounts (like Husqvarna) Multi-country procurement processes Strong governance & audit compliance focus Integration with Ariba / supplier collaboration platforms Emphasis on automation and digital procurement Key Responsibilities Key Responsibilities Key Responsibilities Key Responsibilities 1. AMS Support & Service Delivery Provide L2/L3 support for SAP MM/P2P processes Manage incidents, service requests, and problem tickets with SLA adherence Perform root cause analysis (RCA) and implement permanent fixes Follow ITIL-based AMS processes 2. End-to-End P2P Process Ownership Responsible for: Vendor Master Data Management Purchase Requisition & Purchase Order Processing Source determination & pricing Goods Receipt (GR) / Inventory Management Invoice Verification & 3-way matching Payment integration with FI 3. Change & Enhancement Management New project discussions, analysis, roadmap discussions, solution and planning. Manage Change Requests (CRs) end-to-end Gather requirements and prepare Functional Specifications (FS) Coordinate with ABAP, Basis, and integration teams Support testing phases ( UT, SIT, UAT ) and defect resolution 4. Stakeholder Management Act as a bridge between business (Procurement, Finance, Supply Chain) and IT Participate in governance meetings, CABs, and service reviews Provide proactive recommendations for process improvement 5. Cross-Module Integration Strong collaboration with: FI (Accounts Payable, Payments) WM/EWM (Warehouse management) Ariba/SRM (if applicable) Ensure seamless upstream and downstream integration 6. Continuous Service Improvement (CSI) Identify automation opportunities: Invoice automation PR/PO validation bots Drive process standardization and simplification Contribute to automation/AI initiatives and reusable assets 7. Documentation & Compliance Maintain SOPs, KT documents, and process documentation Ensure audit compliance ( SOX, internal audits, IMEI/PMEI ) Support quality and governance initiatives Skill Requirements Skill Requirements Skill Requirements Required Skills Functional Expertise Strong experience in SAP MM/P2P (5–12+ years) Expertise in: Purchasing (PR, RFQ, PO cycles) Inventory Management (GR/IR) Invoice Verification (LIV) Account determination Release strategy (workflow approvals) Experience in S/4HANA (mandatory for E3, preferred for E2) Technical Knowledge Ability to create Functional Specifications (FS) Understanding of: IDocs / EDI / API integrations Basic ABAP debugging knowledge (preferred) Domain Knowledge Manufacturing / Retail / Supply Chain industry exposure Understanding of procurement lifecycle and supplier management SKILL section. 4 of 6. Section Title: Must Have Skills Must Have Skills Click Enter to show the proficiency description of SAP S/4HANA Materials Management SAP S/4HANA Materials Management Click Enter to show the proficiency description of SAP S4HANA Public Cloud SAP S4HANA Public Cloud Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 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