Technical Support Engineer

Job description

Job Title: Technical Support Engineer Job Description This evergreen requisition is intended for technology professionals with experience in technical troubleshooting, end-user support, networking, systems, infrastructure, and related IT functions. Candidates will be considered for opportunities based on their technical expertise, experience, and alignment with available business requirements.Potential opportunities may include:- Helpdesk / Service Desk - Technical Support - Desktop / End-User Support - Network Support / Network Engineering - Systems / Infrastructure Support - Application Support - NOC / IT Operations - Cloud or Security Support - Other related technical roles General Qualifications - Experience in Technical Support, IT Helpdesk/Service Desk, Networking, Systems, Infrastructure, or other related technology functions. - Strong technical troubleshooting and problem-solving skills. - Knowledge of relevant hardware, software, networking, operating systems, or enterprise technologies depending on area of specialization. - Good verbal and written communication skills. - Ability to diagnose technical issues and provide appropriate solutions or escalation. - Customer-service orientation, particularly for user- or client-facing technical roles. - Relevant IT certifications are an advantage. - Willingness to work on varying schedules and work arrangements depending on business requirements. Possible Technical Skills Experience may include technologies such as Windows/Linux, Microsoft 365, Active Directory, TCP/IP, LAN/WAN, VPN, routing and switching, firewalls, servers, cloud platforms, virtualization, ITSM/ticketing systems, monitoring tools, and other enterprise technologies. Location: PHL Quezon City - EXXA Tower, 8th Floor Language Requirements: Time Type: Full time