Track Manager Microsoft PowerBI,Windows Powershell, Python

Job description

This position drives operational excellence for large-scale cloud messaging and collaboration environments, leveraging advanced automation and analytics to ensure optimal service delivery. The individual is accountable for leading support teams, implementing process improvements, and utilizing PowerShell, PowerBI, and Python to deliver measurable business outcomes that align with client expectations and organizational goals. Key Responsibilities 1. Lead operational excellence initiatives by designing and implementing advanced automation solutions using PowerShell and Python to streamline cloud messaging and collaboration workflows. 2. Optimize reporting and analytics processes by developing and maintaining PowerBI dashboards, enabling real-time performance monitoring and actionable business insights. 3. Provide expert guidance in troubleshooting and resolving complex cloud service incidents, utilizing PowerShell and Python for in-depth diagnostics and rapid resolution. 4. Empower and mentor the support team by sharing best practices in PowerShell scripting, PowerBI data modeling, and Python automation, ensuring knowledge transfer and technical upskilling. 5. Collaborate with internal stakeholders to evaluate and integrate new technologies and process improvements within cloud collaboration environments, with a focus on increasing reliability and efficiency. 6. Ensure operational compliance with client SLAs by overseeing the support team’s execution of cloud messaging and collaboration tasks, and proactively identifying opportunities for service enhancement. 7. Drive innovation by researching and implementing emerging tools and methodologies in PowerShell, PowerBI, and Python to improve business processes and reporting capabilities. Skill Requirements 1. Excellent skills in designing, developing, and managing interactive reports and dashboards using PowerBI. 2. Advanced expertise in Python for workflow automation, data processing, and integration tasks within operational support environments. 3. Indepth knowledge of cloud messaging platforms (such as Microsoft 365, Exchange Online, or similar). 4. Excellent troubleshooting and analytical skills for resolving complex operational issues. 5. Strong mentoring and leadership abilities, with a focus on empowering and developing highperforming support teams. 6. Advanced communication skills for articulating technical concepts and operational strategies to diverse audiences. Other Requirements 1. Microsoft Certified: Power Platform Expert or Microsoft Certified: Azure Solutions Architect Expert (optional but valuable) 2. Microsoft Certified: PowerShell Automation or similar scripting certification (optional but valuable Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn