Subject Matter Expert (Support&Ops)

Job description

The Power Platform Administrator is responsible for administering, governing, and supporting the Microsoft Power Platform environment, including Power Apps, Power Automate, and related services. This hands-on role ensures platform security, stability, and scalability while enabling business teams to build solutions safely and efficiently. The successful candidate will lead platform governance (environments, DLP policies, connectors, capacity, monitoring, and lifecycle management) and help mature a Center of Excellence (CoE) model. The role requires a solid understanding of Azure fundamentals and integrations between Power Platform and Azure services to support secure enterprise-grade solutions. Key Responsibilities Administer Microsoft Power Platform environments (Power Apps, Power Automate, Dataverse, CoPilot Studio) across development, test, and production. Implement and maintain governance standards, including environment strategy, naming conventions, lifecycle management, and platform administration processes. Configure and manage Data Loss Prevention (DLP) policies, connector governance, security roles, and tenant-level settings to ensure compliance. Monitor platform health, usage, capacity, and performance; troubleshoot incidents and drive root-cause resolution. Support solution delivery by advising makers and development teams on best practices, ALM, security, and performance for apps and flows. Manage integrations with Azure resources and enterprise systems (e.g., Azure AD, Key Vault, Service Bus, Functions, API Management) as they relate to Power Platform solutions. Maintain and configure the Power Platform Center of Excellence (CoE) Starter Kit and related reporting/analytics to track adoption, compliance, and value realization. Develop and maintain administration documentation, standards, and runbooks; provide training and guidance to citizen developers and support teams. Skill Requirements Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience. 3+ years of hands-on experience administering and supporting Microsoft Power Platform (Power Apps, Power Automate, Dataverse). Experience with Power Platform governance and administration (environments, DLP, connectors, capacity, monitoring, auditing, and ALM). Understanding of Azure fundamentals and identity/security concepts (Azure AD, RBAC) and how Power Platform integrates with Azure services. Experience integrating Power Platform solutions with enterprise systems and services (APIs, connectors, Azure Functions/Logic Apps, Service Bus, etc.). Experience implementing and operating the Power Platform Center of Excellence (CoE) Starter Kit and driving adoption metrics and compliance reporting. Familiarity with Microsoft Dataverse security model, solution management, and deployment pipelines. Strong troubleshooting skills and ability to diagnose issues across apps, flows, connectors, gateways, and integrations. Excellent written and verbal communication skills, with the ability to partner across IT, security, and business teams. Organized, proactive, and able to manage multiple priorities in a rapidly changing environment. Preferred: Experience with Power BI administration and governance, including tenant settings and workspace management. Ability to troubleshoot solution issues and data/logic inconsistencies across the platform and supporting services. Other Requirements null Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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