Dispute Analyst for Accounts Payable, Turkish Dispute Team, Turkish AP Disputes Team

Job description

This is a 12-month FTC role. Working for the world leader in online retail, the successful candidate will be responsible for AP operations in cooperation with our suppliers and management of their financial disputes in Turkey. Working in an international team, you will be performing analysis to determine root-cause of account payable defects and making decisions on how to best resolve vendor disputes. You will be in close communication with our internationally recognized suppliers, helping to resolve their dispute and uncovering ways to prevent these defects from happening in the future. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include: · Work with Amazon vendors to drive process improvements and resolve escalations and discrepancies · Standardize processes to ensure capacity for our significant growth. · Continually look at ways to improve the vendor experience · Earn the trust of your vendors and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer obsession. · You will work with the commercial side of the business to ensure we are serving our customers in the most effective manner. · Determining the root-cause of shortage claims and helping vendors to resolve their disputes. Key job responsibilities Work with Amazon vendors to drive process improvements and resolve escalations and discrepancies · Standardize processes to ensure capacity for our significant growth. · Continually look to improve vendor experience · Earn the trust of your vendors and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer obsession. · Work with the commercial side of the business to ensure we are serving our customers in the most effective manner. · Determining the root-cause of shortage claims and helping vendors to resolve their disputes. - Speak, write, and read fluently in Turkish - Self-motivated, willingness to take ownership for results. - Experience providing support and service to Customers - Experience with Excel - Experience with SQL - AP/AR experience or other finance experience - University Degree Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The minimum gross base pay salary for this position is listed below. The base salary listed corresponds to working on a full time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension and career development. See below the minimum gross base salary for this position: Bratislava, SVK - 1,575.00 EUR Monthly