IT Support & Administration Specialist Cluj-Napoca, Romania Category: Information Technology Posted: 11/03/2026 Job ID: 18250

Job description

Overview Synopsys software engineers are key enablers in the world of Electronic Design Automation (EDA), developing and maintaining software used in chip design, verification and manufacturing. They work on assignments like designing, developing, and troubleshooting software, leveraging the state-of-the-art technologies like AI/ML, GenAI and Cloud. Their critical contributions enable world-wide EDA designers to extend the frontiers of semiconductors and chip development. Job Description Date posted 11/03/2026 Category Information Technology Hire Type Employee Job ID 18250 Remote Eligible No Date Posted 11/03/2026 We Are Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. You Are The Information Technology Support Administrator is responsible for providing day-to-day IT support for hardware, software, and workplace technology needs. This role supports system performance, workstation setup, troubleshooting, and technology upgrades, while also contributing to operational and project-based IT activities. In addition, this position will primarily support cell phone contracts in EMEA, while also providing ITAM (IT Asset Management) support and local PC support as needed. The position requires sound judgment, problem-solving ability, and the capacity to work independently on moderately complex support and project tasks. What You'll Be Doing Install, configure, and maintain software and hardware Set up and deploy workstations for end users Monitor system performance and maintain systems according to operational requirements Troubleshoot technical issues, system problems, and outages Upgrade systems with new releases, patches, and device models Provide effective and practical solutions to user and system issues Use sound judgment in selecting methods and techniques to resolve technical problems Execute IT-related projects from start to completion Contribute to moderately complex aspects of operational or project work Identify issues and develop recommendations for effective solutions Work on team-driven and task-oriented IT initiatives Support standard IT operational processes and end-user technology needs Support cell phone contracts in EMEA Provide ITAM support as needed Provide local PC support as needed The Impact You Will Have Maintain productivity for engineering, design, and business teams by resolving technical issues promptly and effectively Reduce system downtime and support escalations through proactive monitoring, maintenance, and troubleshooting Ensure smooth onboarding and role transitions by delivering reliable workstation setup and deployment services Improve asset visibility and compliance across the EMEA region through accurate IT Asset Management practices and documentation Optimize mobile device support and contract management, contributing to cost efficiency and reduced administrative burden Enhance IT operational effectiveness by identifying recurring technical issues and recommending sustainable solutions Build user confidence in IT services through consistent, professional, and responsive support delivery What You'll Need Experience in IT support, desktop support, or systems administration Knowledge of hardware, software, workstation deployment, and troubleshooting Ability to diagnose and resolve technical issues in a timely manner Strong organizational and problem-solving skills Ability to work independently and manage assigned tasks effectively Good communication and collaboration skills Experience supporting end users in a corporate IT environment is preferred Familiarity with ITAM processes and mobile device support is a plus Who You Are You communicate technical information clearly and professionally to users with varying levels of technical knowledge You maintain accurate documentation and records because you understand that data integrity supports effective decision-making You identify when an isolated issue may indicate a broader systemic problem and escalate appropriately You manage your workload independently, prioritize effectively, and seek guidance when appropriate You view IT support as a service function and take ownership of the user experience throughout the support process The Team You'll Be Part Of You will join a collaborative IT support team focused on delivering reliable, responsive, and high-quality support to employees across EMEA. The team works closely with internal stakeholders, regional IT teams, and vendors to support end-user devices, mobile services, and IT asset management processes. We value accountability, clear communication, and a service-oriented mindset, and we work together to solve problems efficiently while supporting the business needs of a fast-paced global organization. Rewards and Benefits We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability. Apply Email LinkedIn X Facebook Benefits At Synopsys, innovation is driven by our incredible team around the world. We feel honored to work alongside such talented and passionate individuals who choose to make a difference here every day. We're proud to provide the comprehensive benefits and rewards that our team truly deserves. Visit Benefits Page Health & Wellness Comprehensive medical and healthcare plans that work for you and your family. Time Away In addition to company holidays, we have ETO and FTO Programs. Family Support Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more. ESPP Purchase Synopsys common stock at a 15% discount, with a 24 month look-back. Retirement Plans Save for your future with our retirement plans that vary by region and country. Compensation Competitive salaries. ** Benefits vary by country and region - check with your recruiter to confirm Get an idea of what your daily routine around the office can be like Explore Cluj-Napoca View Map Hiring Journey at Synopsys Apply As an applicant your resume, skills, and experience are being reviewed for consideration. Phone Screen Once your resume has been selected a recruiter and/or hiring manager will reach out to learn more about you and share more about the role. Interview You will be invited to meet with the hiring team to measure your qualifications for the role. Our interviews are held either in person or via Zoom. Offer Congratulations! When you have been selected for the role, your recruiter will reach out to make you a verbal offer (a written offer will follow your conversation), and we hope you accept! Onboarding There will be some steps you need to take before you start to ensure a smooth first day, including new hire documentation. Welcome! Once you’ve joined, your manager, team, and a peer buddy will help you get acclimated. Over the next few weeks, you’ll be invited to join activities and training to help you ramp up for a successful future at Synopsys! BROWSE JOBS Find the open role that’s right for you Principal Applications Engineer, Transistor-Level Signoff Zhubei, Taiwan Sr Staff Engineer, FE-DFT and Timing Closure Tokyo, Japan Senior Engineer Physical Design Hyderabad, India Sr. Financial Planning & Analysis Hillsboro, Oregon View all job opportunities here View all job opportunities here View All Jobs Awards We're proud to receive several recognitions Explore