Technical Architect Adobe Illustrator, Packaging Design And Verification

Job description

Excellent English language communication and written skills. • Bachelor's degree in engineering with 7 to 10 years of technical writing experience. • Rich knowledge in Document Development Life Cycle (DDLC), structured authoring, content reuse, and single-sourcing. • Experience in the following content authoring, publishing, and governance tools: DITA-XML, OxygenXML Editor, Adobe FrameMaker, MS Office, CCMS (Ixiasoft), Fluid Topics (Content Delivery Platform), SnagIt, Acrobat Pro, and ServiceNow helpdesk. • Flexibility to adjust in work times to work with remote and local teams. • Ability to collaborate with stakeholders across different geographies, able to conduct online meetings in different time zones and collaborate comfortably with members of team from diverse cultures. • Ability to track tasks, actions and provide regular updates. • Ability to create and maintain tasks and documentation trackers Key Responsibilities Develop and update technical documentation for end users and service engineers - User's Manual, installation guide, release notes, Upgrade Procedure, Service Procedures, Site Prep, and Safety Manuals. Conduct SME interviews with various users and technical/engineering/product staff to gather data for overly complex documentation for software applications. Interface with functional organizations to develop content for the procedures. Create, develop, and edit operational, instructional, or maintenance procedures for the software applications. Follow documentation best practices, formats, and templates, and publish output that conforms to the company documentation and quality assurance standards. Support testing and validation of new procedures and methods. Involve stakeholders from various departments and assess the need to update documentation. Monitor content quality errors, editorial suggestions, technical changes requested and implement the changes independently. Skill Requirements Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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