Integrated Operations Manager, RS Change Enablement

Job description

Manager, Enable— RS Transformation Reinvention Services (RS)  |  Integrated Operations (I-Ops)  |  LEAP | Enable About the Team Within Integrated Operations, the LEAP pillar, drives the enablement of Accenture's most strategic internal transformation programmes. The Enable Lead is embedded within the RS Transformation Office, working across a portfolio of transformation initiatives to ensure they are delivered in a connected, risk-aware, and stakeholder-aligned way. This is not a siloed programme role — it sits at the centre of the transformation, connecting workstreams, surfacing dependencies and readiness for change, and ensuring that the right people are brought together at the right time to keep transformation on track. The Role Change and transformation professional who manages key RS transformation initiatives with a sharp eye for risk, dependencies, and change impact. The role requires strong project management discipline, excellent relationship-building skills, and the ability to connect the dots across a complex, multi-initiative landscape — translating insight into action and bringing teams together to resolve issues before they become blockers. The Enable Manager works closely with RS leaders, Integrated Operations leadership, Transformation leads and Change and Communications teams — acting as a trusted connector and orchestrator across the transformation. Key Responsibilities Portfolio Management & Oversight Manage RS transformation initiatives, maintaining a clear view of progress, interdependencies, risks, and change impacts across workstreams Manages critical path and necessary governances across stakeholder groups to drive decision making Identify patterns, connections, and conflicts across initiatives — proactively surfacing insights to leadership and driving coordinated responses Maintain rigorous programme management discipline: tracking milestones, actions, decisions, and risks across the portfolio Pipeline, Risk, Dependency & Impact Management Connect the dots across multiple projects and user groups within assigned areas — identifying where risks, dependencies, or change impacts intersect and require coordinated action Bring the right teams together to assess, mitigate, and resolve cross-portfolio risks before they affect delivery or people Lead rapid assessments at intake of new business requests — coordinating with change teams, M+C, HR/Talent, and functional/technical teams to evaluate impact complexity across org/people, process/policy, systems, and change dimensions, and input into routing decisions (accept / defer / self-serve / reject) Stakeholder Engagement & Relationships Build strong, trusted relationships with RS leaders, Integrated Operations leads, Integrated Ops and TMO Transformation leads, and Change and Communications teams Act as a reliable connector between workstream teams and senior leadership — ensuring information on milestones, project risks, impacts flows in both directions Influence without authority across a complex, matrixed environment — creating alignment and momentum across diverse stakeholder groups Change & Readiness Enablement Apply a solid base of change management knowledge to assess how transformation initiatives land with affected populations Partner with Change and Communications teams to ensure initiatives are enabled effectively — from impact assessment through to adoption Apply design thinking approaches to reframe problems, co-create solutions with stakeholders, and design enablement interventions that are human-centred and fit for purpose Lead business readiness assessments across workstreams to inform go / no-go decisions at key activation points — evaluating whether system, process, and people-related impacts have been sufficiently mitigated or have credible plans in place before transformation is activated Facilitate setting up hypercare programs post go-live and gather feedback/sentiment to help adoption Own the Business Readiness Go/No-Go gate (Gate 4) — integrating readiness evidence across design, change, communications, HR/Talent, learning, and functional/technical workstreams to support a go, conditional go, pilot, or hold decision; own cutover planning and execution leading into launch Own BAU handover — ensuring final process documentation, support models, open issues, and adoption insights are captured and transitioned; contribute to 90-day, 6-month, and 12-month value reviews and corrective actions that re-enter the portfolio Insight & Reporting Synthesize portfolio data, risk signals, and stakeholder feedback into clear, actionable insights for Enable leadership, RS (Reinvention Services) and Integrated Operations leadership Comfortable with learning new tools like Accenture momentum for Transformation reporting etc. Contribute to transformation governance rhythms — including Transformation Pathway reporting, value moments, and leadership forums What We're Looking For 7-10 years of experience in transformation, programme management, or change enablement within a large, complex global organisation Strong project management skills — able to hold a broad view across multiple concurrent initiatives while staying sharp on the detail that matters Proven ability to identify and connect risks, dependencies, and change impacts across a complex programme landscape Excellent relationship-building and stakeholder management skills Strong project management discipline — structured, organised, and rigorous in how they manage actions, risks, and delivery Design thinking experience — able to facilitate problem-framing, co-creation, and human-centred solution design with diverse stakeholder groups A solid base of change management knowledge — able to apply it practically and credibly Excellent communication skills — able to synthesise complexity into clear narratives for leadership audiences Excellent PowerPoint and data skills; familiarity with Accenture's internal tools and ways of working preferred Bachelor's degree required; Master's degree preferred Graduate About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.