Site Payments Associate II - FSP

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Summarized Purpose: Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherance to contractual guidelines and country regulations. Essential Functions: • Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts. • Ensures adherance to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables. • Builds and manages relationships with study sites and interface, on occasion, with clients for payment-specific issues. • Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately. • Trains study teams on site payment processes, including setting expecations around site payments' requirements and deliverables. • May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements. • May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments. Education and Experience: Bachelor's degree preferred 2 to 4 Years of experience in Clinical Trial / Site Payment related experience is must required Knowledge, Skills and Abilities: • Solid organizational skills and strong attention to detail • Capable of handling multiple timeline sensitive tasks efficiently and effectively • Flexible and able to reprioritize workload to meet changing project needs • Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems • Capable of working independently and as a team member • Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable) • Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents • Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout • Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency