Aguascalientes Supply Planner

Job description

Join our Order-to-Delivery team and play a key role in managing customer orders and ensuring a smooth fulfillment process for assigned markets and customers. This position acts as the main point of contact for customer-facing operations, coordinating with multiple stakeholders to deliver high-quality service and support business objectives. Key Responsibilities • Process, validate, modify, and cancel customer orders accurately and on time. • Monitor order fulfillment and coordinate actions to ensure customer requirements are met. • Review customer demand against inventory and production plans to identify potential issues. • Collaborate with Planning, Sales, Finance, Transportation, and other support teams to resolve order-related challenges. • Manage customer-facing activities for assigned countries or accounts and serve as a key operational contact. • Support transportation planning and delivery coordination to ensure efficient order execution. • Monitor operational performance and contribute to achieving service levels, KPIs, and business targets. • Identify exceptions, resolve issues proactively, and drive continuous improvement initiatives. Qualifications • Bachelor's degree in Business, Supply Chain, Logistics, Administration, Engineering, or a related field preferred. • 3+ years of experience in Customer Service, Order Management, Logistics, Supply Chain, or Order-to-Delivery processes. • Knowledge of order processing, inventory management, and customer-facing operations. • Experience working with ERP systems and order management tools. • Strong analytical skills and ability to manage multiple priorities in a fast-paced environment. • Intermediate English proficiency (written and verbal). • Advanced Microsoft Excel skills are desirable. What We're Looking For • Strong customer service and relationship management skills. • Effective communication and collaboration across cross-functional teams. • Problem-solving mindset with the ability to manage operational issues independently. • Strong attention to detail and commitment to service excellence. • Ability to prioritize tasks and work in a dynamic environment. • High integrity, accountability, and a continuous improvement mindset. Ready to grow your career in a customer-facing supply chain role? We encourage internal employees who meet the qualifications to apply and join our team. Ref. code: 581926 Posted on: 5 Nov 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Aguascalientes, MX Brand: Capgemini Professional Community: Supply Chain Apply now » Apply Now Start applying with LinkedIn Please wait... Find similar jobs: All rights reserved by Capgemini. Copyright © 2025 Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn