
End User Computing & Digital Experience Technical Product Manager
McKesson · Richmond, Virginia, United States
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Job description
Conceptual Proactive Problem-Solver Strategic Technologically Savvy Visual Thinker <meta data-json="{"ModuleType":13,"ApplyButtonText":"Apply","JobDetailsAlign":0,"JobDetailsDate":0,"JobDetailsJobTypeId":1,"JobDetailsSelectedDate":"2026-11-04T20:32:02.655Z","JobDetailsJobDateFormat":0,"JobDetailsJobLabelId":"Job ID","JobDetailsJobDatePosting":"Date posted","JobDetailsDescriptionFormat":0,"ShowApplyLater":false,"ShowApplyMobile":true,"ShowApplyLaterMobile":false,"ShowApplyLaterWeb":false,"ApplyLaterText":"Apply Later","ApplyLaterAlign":0,"ApplyLaterSubject":"[[JOB_TITLE]] at [[COMPANY_NAME]]","PublishedCandidateCardPageId":null,"ReferrerPageId":null,"ReferrerPageButtonText":"","ShowSavedJobsIcon":false,"IconLabel":"Save for Later","OverrideCandidateCard":false,"ModulePageType":2,"ModulePageName":"AJD - Design 1","DisplayJobDateFormat":"MM/dd/yyyy","JobDetailsSelectedId":"JR0155278","ApplyUrl":"https://mckesson.wd3.myworkdayjobs.com/External_Careers/job/USA-VA-Richmond/End-User-Computing---Digital-Experience-Technical-Product-Manager_JR0155278/apply","JobDescription":"\u003Cp style=\u0022text-align:left\u0022\u003EMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve \u2013 we care.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:left\u0022\u003EWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\u2019s health today, we want to hear from you.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Ch1\u003EPosition Summary\u003C/h1\u003E\u003Cp\u003EThe Endpoint User Computing Technical Product Manager owns the strategy, roadmap, lifecycle, adoption, and business outcomes for a portfolio of digital workplace products. The portfolio may include endpoint devices, Chrome Enterprise, Google Workspace, collaboration services, mobile experiences, virtual application delivery, endpoint management, secure access, employee productivity, and supporting workplace technologies.\u003C/p\u003E\u003Cp\u003EThis position serves as the primary connection between employees, business stakeholders, architecture, engineering, operations, cybersecurity, service management, change management, finance, procurement, and strategic vendors. The Technical Product Manager converts workforce needs and technology opportunities into a prioritized product roadmap and ensures that products deliver measurable value, security, reliability, usability, and cost effectiveness.\u003C/p\u003E\u003Cp\u003EAs a P4 Senior individual contributor, this role independently manages complex products, leads cross-functional prioritization, makes recommendations based on data and customer insight, and influences delivery across multiple teams without relying on direct organizational authority.\u003C/p\u003E\u003Ch1\u003EKey Responsibilities\u003C/h1\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Own and evolve the vision, strategy, value proposition, roadmap, and lifecycle for assigned endpoint and digital workplace products.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Manage a product portfolio that may include Chromebooks, Windows and macOS devices, mobile devices, Google Workspace, Chrome Enterprise, endpoint management, secure browser, virtual applications, collaboration, printing, conferencing, and employee-access experiences.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Gather and synthesize employee, business, operational, security, and technical requirements into product capabilities, outcomes, and roadmap priorities.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Conduct customer research through interviews, surveys, telemetry, support trends, adoption data, and stakeholder feedback.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Maintain the product roadmap, backlog, release plan, dependencies, risks, decisions, and measurable acceptance criteria.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Prioritize capabilities using business value, employee impact, risk reduction, regulatory requirements, technical feasibility, lifecycle needs, and cost.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Partner with the Endpoint User Computing Architect to ensure product direction aligns with target architecture, standards, security guardrails, and long-term technology strategy.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Partner with engineering and operations teams to convert product outcomes into epics, features, user stories, technical requirements, and release plans.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Define and monitor product KPIs covering adoption, experience, reliability, performance, service quality, support demand, security, cost, and business value.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Manage product performance throughout its lifecycle, including introduction, adoption, enhancement, maintenance, vendor transition, and retirement.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Ensure product plans address cybersecurity, privacy, accessibility, records management, audit, resiliency, and regulatory requirements.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Lead stakeholder reviews, roadmap discussions, prioritization decisions, product demonstrations, release-readiness reviews, and retrospectives.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Manage cross-product dependencies and coordinate with identity, network, cybersecurity, cloud, application, service desk, workplace, and business teams.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Develop business cases and investment recommendations for new capabilities, renewals, migrations, modernization, and technical-debt remediation.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Maintain cost transparency and help manage product budgets, forecasts, licensing, vendor commitments, and consumption.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Manage strategic vendor relationships, performance commitments, roadmaps, escalations, and product-development opportunities.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Lead product adoption and change activities in partnership with communications, training, support, and organizational-change teams.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Use data and feedback to drive continuous improvement and ensure that product decisions remain centered on employee and business outcomes.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Communicate product status, risks, value, dependencies, and decisions to technical, operational, and senior business stakeholders.\u003C/p\u003E\u003Ch1\u003EMinimum Qualifications\u003C/h1\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Bachelor\u0027s degree in information technology, computer science, business, engineering, product management, or a related discipline, or equivalent practical experience.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Typically seven or more years of relevant professional experience, including technical product management, digital workplace, endpoint computing, collaboration technology, service management, or related fields.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Demonstrated experience owning strategy, roadmaps, backlogs, releases, adoption, and lifecycle outcomes for complex enterprise technology products.\u003C/p\u003E\u003Cp\u003E\u00B7\u00A0\u00A0\u00A0 Strong understanding of endpoint and digital workplace technologies, including device ma
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