Associate Director, Compliance Operations Metrics & Analytics

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Quality Job Sub Function: Digital Quality Job Category: Professional All Job Posting Locations: Horsham, Pennsylvania, United States of America, New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent as Associate Director, Compliance Operations Metrics & Analytics. Purpose: The Associate Director, Compliance Operations Metrics & Analytics, is a key business leader in delivering operational excellence across the Innovative Medicine Regulatory Compliance (IMRC) function. This role is responsible for the oversight, execution, and continuous improvement of processes within IMRC while supporting the future direction of the IMRC organization and enabling proactive compliance. Accountable for providing advanced data analytics, reporting, artificial intelligence enablement, and project management support to the IMRC organization and its stakeholders. Working closely with senior leaders across Innovative Medicine Regulatory Compliance, this role will leverage analytical platforms such as Alteryx and Tableau while embedding artificial intelligence into reporting, analytics, and decision-support workflows. The role will identify, design, and implement responsible AI capabilities—including intelligent agents that can automate recurring data preparation, monitor reporting processes, surface emerging trends, and generate timely insights—to strengthen risk management, accelerate reporting, and enable continuous business improvement. In addition, the role will apply strong project and change management skills to lead and support strategic initiatives involving all levels of management. This includes partnering with business, technology, data, privacy, security, and compliance stakeholders to scale AI-enabled solutions with appropriate governance, validation, transparency, auditability, data protection, and human oversight. Key Responsibilities: Support the IMRC organization in conducting compliance metric analysis, providing data analytic capabilities using Alteryx workflows and Tableau visuals, developing and driving compliance data and reporting strategies for proactive compliance insights Perform in-depth quantitative analysis for compliance management and strategy development. Provide analytical expertise to verify optimal data accuracy of JJRC systems and to ensure most effective and efficient business solutions are applied for the organization Develop proactive analytics capability using Alteryx workflows and Tableau visuals to drive insight-based approach to identify areas of opportunity for increased compliance and reduced risk.  This includes conducting in-depth qualitative and quantitative data and text analytics. Identify, design, test, and implement artificial intelligence capabilities that enhance compliance reporting, analytics, risk identification, and decision-support processes. Develop and deploy intelligent agents and AI-enabled workflows to automate recurring data preparation, monitor reporting activities, detect emerging trends, and generate timely, actionable insights. Evaluate AI solutions for accuracy, reliability, business value, and compliance with applicable data, privacy, security, validation, transparency, auditability, and human oversight requirements. Partner with business, technology, data, privacy, security, and compliance stakeholders to establish responsible AI practices, governance controls, documentation, monitoring, and continuous improvement across the AI lifecycle. Provide business analysis expertise around data management and reporting to ensure most effective and efficient business solutions for the enterprise. Ensure consistent, accurate and reliable data to support strategic business decision making. Provide project and program management support, consultation and expertise. Manage and support key strategic projects and programs including technology focused projects. Explore and enable delivery of innovative solutions through mentoring and guidance of associates in technical solutions and best practices Support the vision and strategy for innovation, system and process improvements, to deliver industry leading capabilities. Contribute to innovation initiatives and make proposals with implementation plans to drive efficiency and effectiveness, and a culture of innovation. Provide leadership, guidance, and support to enable effective team management and development. Qualifications: A minimum of a Bachelor’s degree in data science, computer science, artificial intelligence or a related field is required. Minimum of 10 years of healthcare industry experience. Strong Alteryx workflow experience and broad experience with computerized systems, data analytics, reporting tools, and AI-enabled technologies. Experience creating visuals in Tableau and using other data analytics and reporting tools. Demonstrated strong analytical and problem-solving skills. Excellent verbal and written communication skills; strong organizational and change management skills; and the ability to work as a team member and team leader when required. Ability to successfully support quick-turnaround requests. Proven track record of organizational engagement and collaboration across functions and at all levels. Technical capability to solve complex problems, with the curiosity to identify which problems should be addressed. Detail- and results-oriented, with the ability to work independently, demonstrate ownership, and deliver high-quality outcomes. Ability to perform well under pressure, adapt to change, and meet deadlines in a fast-paced, dynamic environment. Team player with the ability to focus on the customer, prioritize, and adapt to business needs. Robust critical thinking, analytical, and strategic skills with a bifocal approach - ability to zoom-in/zoom-out for strategic and tactical, high-level and detailed Accountability, with a strong commitment to delivering results and accepting ownership for outcomes. Strong collaboration skills, supported by a demonstrated track record of successful cross-functional partnerships. Ability to understand processes being carried out and be able to authoritatively challenge others at a level of informed understanding. Preferred: Technical Certification in Alteryx, Tableau, and/or Spotfire Demonstrated experience applying artificial intelligence, machine learning, generative AI, or intelligent agents to reporting, analytics, workflow automation, risk identification, or decision-support use cases. Knowledge of responsible AI principles and governance practices, including data quality and lineage, priva