Card Risk Strategy Specialist
Bybit · Abu Dhabi
Applications are made on Bybit's own site. We never sit in the middle.
Job description
About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Role Overview This is a hands-on, full-cycle role that owns the whole fraud control loop: investigate, analyze, set up rules, monitor, and improve. You will work tickets daily, turn what you find into data-backed fraud rules and strategies, monitor how they perform, and keep refining them. Each stage feeds the next. You will own the card risk control strategy, from set-up through ongoing performance, and be accountable for the fraud rate and the interception rate. Key Responsibilities 1. Investigation • Handle card risk tickets daily: review rule-triggered alerts, investigate suspicious accounts and transactions, and decide on block, decline, step-up, or card-lifecycle actions within SLA • Investigate fraud typologies: account takeover, card testing, BIN attacks, merchant collusion, friendly fraud, and first-party abuse • Assess merchant and transaction risk by MCC risk type, including high-risk merchants and non-card payment flows • Manage disputes and chargebacks end to end under Visa/Mastercard rules: evidence, representation, pre-arbitration, and arbitration 2. Data Analysis • <di