Campus Operations Coordinator

Job description

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. As a full-time team member, you will have access to the following benefits: • Medical (including prescription), Dental, Vision (UMA subsidized) • FSA/HSA (Depending on Medical Plan chosen) • Basic Life Insurance (UMA paid) • Additional Voluntary Life Insurance (Team Member paid) • Employee Assistance Program – EAP (UMA paid) • Long Term Disability (UMA paid) • Short Term Disability (Team Member paid) • Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) • Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off • 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) • Pet Insurance • Identity Theft Protection Purpose of the Position: The Campus Operations Coordinator supports the day-to-day operations of UMA’s Tampa Center and helps create a welcoming, professional, and well-organized environment for students, team members, prospective students, employer and community partners, vendors, and guests. Serving as a central point of coordination for the Center, this role supports front office operations, facility and vendor coordination, campus events and meetings, administrative activities, and the overall student and visitor experience. The Campus Operations Coordinator works across campus functions and with campus leadership to help ensure the Center operates efficiently, remains presentation-ready, and delivers a consistent, high-quality experience. What you’ll do: • Support the Student and Guest Experience: Serve as a primary point of contact for students, prospective students, visitors, employer and community partners, and other guests, providing a welcoming and professional experience. • Coordinate Front Office Operations: Responsible for day-to-day front office activities, including visitor reception, incoming calls, general inquiries, mail, packages, and deliveries. • Support Campus Readiness: Help ensure reception, meeting, common, and other shared campus spaces remain organized, professional, and ready to support daily campus activities. • Coordinate Facility and Vendor Needs: Serve as a point of coordination for vendors, service providers, deliveries, and routine facility needs, including scheduling service calls and escalating facility concerns as appropriate. • Coordinate Meetings and Shared Spaces: Manage conference room and shared-space scheduling and assist with meeting logistics, room setup, technology coordination, food delivery, and other needs. • Support Executive and External Visits: Coordinate logistics for executive leadership, employer partners, community organizations, and other external guests visiting the Tampa Center. • Support Cross Functional Campus Needs and Events: Partner with Admissions, Education, Career Services, Student Services, Strategic Partnerships to assist with the planning and execution of student activities, orientations, open houses, employer and community events, campus celebrations, and other special events. • Coordinate Campus Supplies: Coordinate the ordering, organization, and inventory of office and shared campus supplies and identify replenishment needs. • Support Administrative Operations: Perform administrative activities such as preparing materials, maintaining records, photocopying, coordinating correspondence, and supporting campus leadership with operational projects. • Maintain Student Information: Use the student information system of record to update appropriate student information, such as phone numbers and addresses, in accordance with established policies and procedures. • Manage Appointment Records: Maintain appropriate records of campus appointments an