Senior Specialist II, People Services

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Position Summary The Specialist, People Services is a hybrid HR and payroll role that provides functional payroll expertise and high-quality operational support across the employee lifecycle. The role supports HR administration, payroll processing, data management, reporting, troubleshooting, and guidance for employees and managers. Working closely with cross-functional partners, the specialist helps maintain system accuracy, improve processes, and ensure compliance with regulatory requirements. The ideal candidate is detail-oriented, technically proficient, customer-focused, and comfortable balancing recurring operational responsibilities with project-based improvements. The role provides Japan operational expertise and supports Korea HR Services activities according to assigned country responsibilities. Country coverage, payroll approval authority, and the division of responsibilities among People Services, Payroll, People Partners, Finance, and external providers must be clearly defined. Essential Duties & Responsibilities HR Operations & Employee Support • Support HR processes throughout the employee lifecycle, including hiring, onboarding, transfers, promotions, and separations. • Provide timely, accurate, and customer-focused responses to inquiries from employees and managers. • Support onboarding, HR policy interpretation, immigration inquiries, and People Services programs. • Provide guidance on established HR policies within approved procedures; escalate complex policy interpretation, exceptions, and legal or tax matters to People Partners, policy owners, Legal, or appointed specialists. • Promote consistent HR processes and reinforce compliance standards. • Own assigned employee cases through resolution against agreed service levels, maintain clear escalation paths, and coordinate vendor issue resolution and backup coverage. Local HR Administration, Benefits & Compliance • Administer country-specific time, attendance, leave, and absence processes, including balance reconciliation, attendance exceptions, overtime inputs, leave-of-absence transactions, and return-to-work administration, in accordance with approved local procedures. • Coordinate benefits and social insurance enrollment, changes, dependent updates, and cessation; reconcile provider records and resolve employee queries within assigned country responsibilities. Coverage includes Japan health insurance and pension administration and Korea’s four major social insurance schemes, as applicable. • <span style="font-size: 10pt