Regional Services Partner

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Elastic Regional Services Partner (RSP) is a proven services seller and trusted advisor who accelerates our customers’ time to business value through Elastic’s professional services and enablement. The RSP owns services sales, from first conversation through to a well-scoped, profitably delivered engagement , and is accountable for bookings, pipeline, and forecast accuracy in the territory. Reporting to the Regional Services Director (RSD), APJ, the RSP partners with Sales, Account, Customer Success, and Delivery teams to position outcome-oriented services, often with customized value propositions. The RSP shapes the services territory strategy, develops proposals and Statements of Work (SOWs), and ensures customers are satisfied with their Elastic Services investment. The RSP also works closely with the RSD to retain oversight of a portfolio of engagements in the region, acting as a point of escalation and governance while collaborating with Delivery Management and Project Coordination. The RSP engages directly with customers and internal stakeholders across the lifecycle, driving adoption of Elastic solutions for both new and existing customers. <div class="p" data-block="true" data-editor="5mbqn" data-offset-key="r4ef-0-0&q