Invoice 2 Cash (I2C) Supervisor

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Finance Job Sub Function: AP/AR Job Category: People Leader All Job Posting Locations: Porto Salvo, Portugal Job Description: Responsibilities: Cash Collection for assigned region and customers according to the defined procedures and finance principles and legislation Focus on maintaining the given targets (Past Due, DSO, Unapplied cash) Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary Perform all I2C procedures as required, in a timely manner Proactively suggesting ideas to improve and automate processes Be the “Go-To” person on the given market/team for more complicated cases/scenarios Maintain strong relationship with customer base across all markets in scope (Wholesalers, Hospitals, Distributors, Public entities, etc) Give recommendation to the team on how to minimize DSO, credit exposure and write-off risk. Evaluate credit risk, make recommendations on and set credit limits according to the defined procedures (including order block/hold) Deliver service and reports in accordance with SLA Support calculation of any reserves for bad debts (General/Specific) Preparation of data for audit requests during quarterly/annual reviews. Maintain J&J credo values in all aspects Develop team members to achieve highest potential and aspirations and coach team members and peers to provide direction and advice Proactive involvement in intradepartmental GFS EMEA activities Face to face customer visits Demonstrates an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and has experience generating effective prompts to boost efficiency and productivity. Accountabilities: Lead and develop the Collection team. To be responsible for meeting and exceeding Service Level Agreements targets and Customer expectations, improve operational effectiveness and efficiency, resolve problems and ensure compliance to corporate policies and data standards at the operational level Qualifications/skills/experience: Recognized Accounting qualification desirable Leadership experience of at least small team is an advantage At least 3 years of experience in accounting operations/in Credit & Collections Excellent communication and negotiation skills Strong knowledge on the application of accounting tools and IT systems (ERPs like JDE, SAP, Collection systems like GetPaid and Salesforce, Interfaces) Competent in the use of MS Office (Excel, PowerPoint, Power BI, AI etc) Fluency in English and Portuguese Required Skills: Cash Collection, Payroll Accounts, Stakeholder Development Preferred Skills: Accounting, Accounts Payable (AP), Accounts Receivable (AR), Analytical Reasoning, Consulting, Detail-Oriented, Developing Others, Execution Focus, Financial Analysis, Financial Recordkeeping, Financial Reports, Financial Risk Management (FRM), Inclusive Leadership, Leadership, Multi Currency Accounting, Numerically Savvy, Process Optimization, Process Oriented The anticipated base pay range for this position is: €33 100,00 - €52 670,00 Benefits: In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers. *This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.