Subject Matter Expert (Support&Ops)

Job description

The candidate should have minimum 3 years of experience in delivering large complexity Enterprise Cloud Transformation projects encompassing IaaS, PaaS, SaaS models Hybrid Cloud or Multi-Cloud Solutions. Experience in handling complex Application migration projects to Public Cloud across CSP’s like AWS, AZURE, GCP, OCP, Alibaba etc. such as packaged applications, COTS, custom apps, enterprise infrastructure applications through applications development lifecycle and maintenance. Exposure and hands-on working experience on Agile frameworks (Scrum), project management. Key Responsibilities End to end execution of Cloud transformation projects and programs. Build and maintain strong Client/Partner/Vendor relationships at tactical and operational levels with the objective of being a trusted business partner Responsible for cost, schedule, and quality of the delivery (including P&L targets) Responsible for coordination of delivery between different cross-functional/practice teams and vendor involved in the program Drive teams to execute the project, enabling cross practice, neutral thinking, conflict resolution, and effective communication and managing any cultural differences Responsible for understanding problem situations, evaluating risks, and ensuring a development of mitigation plan for the same. Creates, Contributes, and Implements best practices by working closely with customer and senior delivery leaders Develops and lays down Agile Project management processes and procedure for the organization through feedbacks, taking initiatives and contributing as member of the larger team. Owns and is accountable for scope, effort, budget, and delivery schedule of entire project Drives continuous improvement in project deliveries and individual / team performance Is proactive and the ultimate escalation point on all matters related to the project undertaken Manages interdependencies and integration among multiple projects, teams, and stakeholders Skill Requirements Excellent communication & interpersonal skills- written and oral Front ending Client relationship management Experience of managing large teams/squads Ability to mentor and motivate team members Ability to take decisions with minimal supervision Problem solving and conflict resolution skills Ability to Manage Diversity Ability to resolve problems Other Requirements Preferred at least one certification PMI/ PRINCE2 Practitioner Experience with Agile working (Scrum/SAFe/DevOps) and CI/CD ITIL V3/V4 foundation / Intermediate Technology exposure about Public Cloud Technologies across CSP’s like AWS, AZURE, GCP, OCP, Alibaba etc. Hands on with MS project, MS Excel, MS Power point, JIRA, KANBAN, and familiarity with other Project Management tools such as Primavera, CA Clarity etc. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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