Clinical Pharmacy Consultant / Informaticist

Job description

Job Title: Clinical Pharmacy Consultant / Informaticist Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.Concentrix is seeking an experienced Clinical Pharmacy Consultant / Informaticist to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. In this high-impact role, you will bridge clinical pharmacy operations, hospital revenue cycle priorities, and advanced data platform engineering to help transform fragmented pharmacy, clinical, financial, and procurement data into a unified analytical engine hosted on Databricks. This role is ideal for a licensed pharmacist with deep healthcare informatics expertise, strong database fluency, and the ability to translate complex pharmacy workflows into scalable analytics requirements, audit logic, and entity-resolution models. ResponsibilitiesLead clinical discovery workshops across health-system stakeholders to map pharmacy workflows, document clinical logic, and define key performance indicators across five prioritized analytics horizons: Outpatient infusion margin optimization and cross-setting care navigation Clinical quality, safety, and antimicrobial stewardship Procurement, 503B aggregation, and supply chain optimization Labor productivity, chair capacity, and accurate unit of service frameworks Controlled substance diversion surveillance and compliance auditing Develop detailed functional use-case specifications that connect clinical intent, operational performance, and financial realization. Differentiate standard business intelligence requirements from predictive AI and advanced modeling needs. Apply prioritization scoring criteria to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility. Map and trace transactional data lineage across a complex, multi-vendor enterprise ecosystem to support the design of a robust Master Drug Index using NDCs and RxNorm CUIs. Analyze and document data structures across Epic EHR and scheduling systems, including Willow, Beacon, Cadence, Clarity, Caboodle, and Epic Inpatient MAR. Reconcile transactional outputs from pharmacy automation and compounding platforms, including DoseEdge IV workflow systems and Omnicell / BD Pyxis Knowledge Portals. Define data requirements for safety, surveillance, and risk platforms, including ControlCheck, Origami Risk SEMS, and native Epic Willow tools. Track and audit data structures across retail pharmacy, 340B, cost-accounting, procurement, and supply channels, including EnterpriseRx, Sentry Data Systems, StrataJazz, Civica Dashboards, Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma BrightStream, and OurPharma. Partner with Data Scientists and Machine Learning Engineers to create high-fidelity feature stores for models such as care-setting routing, stockout forecasting, and diversion anomaly detection. Formulate a standardized data validation framework and automated reconciliation approach to ensure platform metrics align with audited general ledger entries and cash collections. Support security and governance policies within Databricks Unity Catalog, including row-level facility filters and column-level dynamic masking rules to help protect patient PHI and proprietary vendor discount information. QualificationsDoctor of Pharmacy, PharmD, or Bachelor of Science in Pharmacy, RPh, from an accredited university. Active, unrestricted license from a State Board of Pharmacy. 8+ years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting environment. 5+ years of healthcare informatics experience with a focus on EHR data analytics and pharmacy systems orchestration. Functional working knowledge of Epic Willow, Inpatient and/or Ambulatory, and Epic Beacon. Demonstrated understanding of Epic Cadence Scheduler slot template operations. Strong understanding of healthcare data vocabulary and terminology standards, including 10/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes. Ability to translate complex pharmacy operations, clinical workflows, and revenue-cycle requirements into clear technical requirements for analytics and engineering teams. Experience working with fragmented, multi-system healthcare data and supporting entity resolution, audit logic, data lineage, and data validation activities. Preferred QualificationsEpic Certification or formal proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity/Caboodle data models. Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG/Kronos Healthcare. Intermediate ability to write or read structured SQL queries to independently explore relational database schemas. Familiarity with cloud data lakehouse concepts, including Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls. Experience collaborating with data platform, analytics engineering, machine learning, clinical operations, pharmacy, finance, compliance, and revenue-cycle teams. The base salary range for this position is $145,000 - $195,000 a year, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. The deadline to apply for this position is 11/02/2026. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to