Senior Technical Specialist

Job description

Mandatory / Non-Mandatory Evaluation Focus Rationale Site Reliability Engineering (SRE) & Operational Excellence Mandatory Dynatrace Observability Platform Administration Observability Engineering (Metrics, Logs, Traces & Events) OpenTelemetry Data Integration & Telemetry Management SLI/SLO Frameworks & Reliability Engineering Alert Engineering & Incident Prevention Cloud-Native SRE & Operational Excellence Incident Management & Problem Management Practices Observability Automation & Self-Service Platform Engineering Operational Resilience & Service Health Governance Core technology ownership for the role. Kubernetes (GKE) Observability & Platform Monitoring Mandatory Monitoring containerized workloads, cluster health, performance analysis and troubleshooting Essential for cloud-native platform operations. Istio Service Mesh Monitoring & Service Dependency Visibility Mandatory Service communication monitoring, dependency mapping, traffic observability and operational insights Required to understand complex service interactions. Kafka Monitoring & Event Platform Observability Mandatory Monitoring brokers, partitions, topics, consumer lag, throughput, failures and resilience indicators Critical for supporting event-driven banking services. Cross-Team Service Journey Monitoring & Integration Visibility Mandatory End-to-end monitoring across upstream and downstream dependencies and business-critical journeys Supports holistic operational visibility across the ecosystem. TM Vault Observability & Platform Operations Preferred Experience monitoring Vault services, dependencies and operational health indicators Directly relevant to the target platform. Distributed Systems Observability & Performance Engineering Preferred Monitoring large-scale distributed systems, dependency mapping and performance optimization Valuable for complex cloud-native environments. FinOps, Cloud (GCP) Cost Management Preferred FinOps, Cloud Cost Observability & Cost-to-Service Mapping GCP Cost Management & Cloud Consumption Analytics Supports operational and financial efficiency objectives. Valuable for FinOps maturity and platform optimization. Training, Enablement & Knowledge Transfer Preferred Development of training content, coaching and observability adoption across engineering teams Supports long-term organizational capability building. Key Responsibilities Skill / Category Mandatory / Non-Mandatory Evaluation Focus Rationale Site Reliability Engineering (SRE) & Operational Excellence Mandatory Dynatrace Observability Platform Administration Observability Engineering (Metrics, Logs, Traces & Events) OpenTelemetry Data Integration & Telemetry Management SLI/SLO Frameworks & Reliability Engineering Alert Engineering & Incident Prevention Cloud-Native SRE & Operational Excellence Incident Management & Problem Management Practices Observability Automation & Self-Service Platform Engineering Operational Resilience & Service Health Governance Core technology ownership for the role. Kubernetes (GKE) Observability & Platform Monitoring Mandatory Monitoring containerized workloads, cluster health, performance analysis and troubleshooting Essential for cloud-native platform operations. Istio Service Mesh Monitoring & Service Dependency Visibility Mandatory Service communication monitoring, dependency mapping, traffic observability and operational insights Required to understand complex service interactions. Kafka Monitoring & Event Platform Observability Mandatory Monitoring brokers, partitions, topics, consumer lag, throughput, failures and resilience indicators Critical for supporting event-driven banking services. Cross-Team Service Journey Monitoring & Integration Visibility Mandatory End-to-end monitoring across upstream and downstream dependencies and business-critical journeys Supports holistic operational visibility across the ecosystem. TM Vault Observability & Platform Operations Preferred Experience monitoring Vault services, dependencies and operational health indicators Directly relevant to the target platform. Distributed Systems Observability & Performance Engineering Preferred Monitoring large-scale distributed systems, dependency mapping and performance optimization Valuable for complex cloud-native environments. FinOps, Cloud (GCP) Cost Management Preferred FinOps, Cloud Cost Observability & Cost-to-Service Mapping GCP Cost Management & Cloud Consumption Analytics Supports operational and financial efficiency objectives. Valuable for FinOps maturity and platform optimization. Training, Enablement & Knowledge Transfer Preferred Development of training content, coaching and observability adoption across engineering teams Supports long-term organizational capability building. Skill Requirements Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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