Manager, Places

Job description

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Key Responsibilities1. Facilities Management & IFM LeadershipOversee day-to-day facilities operations across Sydney and Melbourne offices to maintain safe, seamless, and high-performing workplace environments. Lead and manage outsourced Integrated Facilities Management (IFM) partner teams, providing clear direction, service alignment, and operational oversight. Monitor, measure, and enforce IFM service level agreements (SLAs) and key performance indicators (KPIs). Prepare, structure, and co-lead Monthly Management Reviews (MMR/MBR) and Quarterly Business Reviews (QBR) with IFM leadership to assess operational performance, financial health, and continuous improvement opportunities. 2. Corporate Real Estate & Space PlanningSupport Australian Corporate Real Estate (CRE) strategy, including landlord management, lease administration support, space utilization monitoring, and occupancy planning. Analyze office utilization metrics to optimize layout, seating strategy, and hybrid work enablement across both sites. Manage lease compliance, building access controls, and local property management relationships. 3. Workplace Project ManagementPlan and execute workplace capital projects, including fit-outs, space reconfigurations, minor works, office refreshes, and technology integrations. Manage full project lifecycles: scope definition, budget tracking, vendor procurement, scheduling, change management, and post-occupancy evaluations. Ensure projects comply with local building codes, safety regulations, and corporate design guidelines. 4. Stakeholder Management & CommunicationServe as the primary operational liaison for senior leadership, site leads, and cross-functional teams (IT, HR, Security, Finance, EHS). Maintain transparent, proactive communication regarding site updates, operational maintenance, real estate shifts, and facility changes. Gather employee feedback to refine service delivery and operational programs. 5. Workplace Experience & Employee Morale EventsPartner with HR and site leadership to conceptualize, plan, and deliver engaging employee morale events, team celebrations, culture initiatives, and site-wide activations. Oversee site amenities, catering services, office perks, and daily hospitality standards to foster a positive workplace culture. 6. Governance, EHS & Budget ManagementManage Australian operational expenditure (OPEX) and capital expenditure (CAPEX) budgets, purchase orders, invoice reviews, and vendor contract renewals. Ensure full compliance with Australian Work Health and Safety (WHS) legislation, emergency response protocols, site risk assessments, and environmental sustainability goals. Key Qualifications & RequirementsExperience: 5+ years of progressive experience in Workplace Management, Facilities Management, or Corporate Real Estate in Australia.MCR/ FMP is preferred Vendor & IFM Governance: Demonstrated track record of governing IFM provider agreements, managing SLAs/KPIs, and running MBR/QBR processes. Project Management: Proven experience planning and delivering office buildouts, moves, or workplace optimization projects on time and within budget. Operating Model: Ability to operate as an Individual Contributor (IC) while providing effective operational leadership and oversight to external partner teams across multipleoffice locations (Sydney and Melbourne). Workplace Culture: Practical experience designing employee engagement activities and managing site hospitality programs. Compliance & Finance: Solid understanding of Australian Work Health & Safety (WHS) regulations, commercial leasing principles, and financial management (budgeting, forecasting, variance tracking). Communication: Strong stakeholder management, negotiation, and cross-functional communication skills. Primary Success Metrics (KPIs)IFM SLA/KPI Performance: High performance ratings on SLA fulfillment and vendor scorecards. Employee Workplace CSAT: High employee satisfaction ratings regarding facility quality, services, and events. Project Execution: Successful completion of workplace projects within scope, budget, and timeline. Operational Efficiency: Budget compliance and optimization across operational accounts. Qualifications Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.