DU Head (DPO)

Job description

Job Title - Senior Delivery Manager Role Overview We are seeking an accomplished Senior Delivery manager to lead and govern large, complex enterprise programs focused on Robotic Process Automation (RPA) and Agentic AI initiatives. This role requires deep expertise in managing multi-year, multi-vendor automation and AI transformation programs, aligning business strategy with emerging AI capabilities, and delivering measurable business outcomes at scale. The ideal candidate will have strong leadership presence, proven experience managing global programs, and the ability to bridge business, technology, and operations while driving innovation using RPA, AI agents, and intelligent automation platforms. Key Responsibilities Key Responsibilities Program Leadership & Governance • Lead end-to-end enterprise-scale RPA and Agentic AI programs, managing scope, timelines, budgets, risks, and dependencies. • Establish and run program governance structures, including steering committees, executive reviews, and value-tracking mechanisms. • Own overall program roadmap, milestones, and success metrics aligned with business objectives. • Ensure compliance with organizational, regulatory, security, and ethical AI standards. Strategy & Transformation • Partner with C-level executives and senior stakeholders to define automation and AI strategy, operating model, and long-term vision. • Drive the transition from traditional RPA to intelligent automation and agentic AI–led solutions. • Identify high-value automation and AI opportunities across business functions (Finance, HR, Supply Chain, Customer Operations, IT, etc.). • Build and scale Automation / AI Centers of Excellence (CoE). Stakeholder & Client Management • Act as the primary interface with executive sponsors, business leaders, and external partners. • Translate business goals into executable AI and automation programs. • Manage stakeholder expectations, communication plans, and change management activities. • Influence decision-making across diverse and global teams. Delivery & Execution • Oversee multiple workstreams including solution design, development, testing, deployment, and hypercare. • Ensure delivery excellence using Agile, SAFe, or hybrid delivery models. • Drive benefits realization, ROI tracking, and continuous improvement. • Manage large cross-functional teams including program managers, architects, data scientists, RPA developers, and business analysts. Technology & Architecture Oversight • Provide strategic ov.ersight on: • RPA platforms (UiPath, Automation Anywhere, Blue Prism, etc.) • Agentic AI frameworks and orchestration layers • LLM-based solutions and AI copilots • Process mining and task mining tools • Ensure solutions are scalable, secure, and aligned with enterprise architecture. • Collaborate with Enterprise Architecture, Security, and Data teams. Vendor & Financial Management • Manage multi-vendor ecosystems including system integrators, platform providers, and niche AI vendors. • Own program budgets, forecasts, and commercial negotiations. • Ensure contractual compliance and performance management. Skill Requirements Required Qualifications Education • Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field • Master’s degree (MBA / MS) preferred Experience • 15+ years of experience in IT, Digital Transformation, or Automation programs • 8–10+ years leading large, complex enterprise programs (multi-million dollar budgets) • Proven experience delivering RPA at scale and transitioning to AI-driven automation • Hands-on exposure to Agentic AI, AI agents, LLM orchestration, or intelligent automation platforms Required Skills & Competencies Leadership & Program Management • Exceptional program and portfolio management skills • Strong executive presence and communication abilities • Experience managing global, cross-cultural teams • Advanced risk, dependency, and change management expertise Technical & Domain Expertise • Deep understanding of: • RPA platforms and operating models • Agentic AI concepts (autonomous agents, goal-driven AI, tool orchestration) • AI governance, ethics, and compliance • Familiarity with cloud platforms (AWS, Azure, GCP) • Understanding of data, integration, and security considerations Business & Strategic Skills • Strong business acumen with the ability to articulate AI value in financial terms • Experience building business cases and tracking ROI • Ability to influence without authority • Strong problem-solving and decision-making skills Preferred Certifications • PMP / PgMP / SAFe Program Consultant • UiPath / Automation Anywhere / Blue Prism certifications • AI / ML or Cloud certifications (AWS, Azure, Google) • ITIL or TOGAF (nice to have) Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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