MR IB & Clinical Excellence Lead

Job description

Job Description SummaryThe MR IB & Clinical Excellence Lead is responsible for driving clinical excellence across the MR Installed Base by leading the development and standardization of master imaging protocols and strengthening Channel Partner clinical capabilities to ensure consistent, high-quality clinical support and performance. This role works closely with customers, Channel Partners, Key Opinion Leaders (KOLs), and cross-functional teams to develop and implement standardized master protocols, optimize image quality and clinical workflows, establish strong clinical reference sites, and enhance Channel Partners' clinical knowledge and application support capabilities. The role also drives the successful adoption of new MR technologies, products, and advanced clinical applications. The role serves as a key clinical and technical leader, providing expert application guidance, driving clinical education and best-practice sharing, and addressing complex customer challenges to maximize system utilization, improve clinical performance, and enhance long-term customer satisfaction.tex Job Description[HR Talk] GE헬스케어에서 MRI 임상 및 IB(Installed Base) 업무를 담당하실분을 채용합니다. MRI장비의 전문성을 바탕으로 고객이 MRI 장비를 보다 효과적으로 활용할 수 있도록 지원하는 포지션이며 MRI 프로토콜과 영상 품질을 최적화하고, 고객 및 Channel Partner 대상 교육과 임상 지원을 담당합니다. 새로운 MRI 기술 및 Application의 도입을 지원하며, 주요 고객 및 KOL과 협력하여 최상의 임상 경험을 만들어갑니다. GE의 MRI장비에 대한 마케팅/임상경험이 최소 7년정도 있으신 후보자를 우대하며 영어커뮤니케이션이 가능하신 후보자를 선호합니다. Roles and Responsibilities Lead Channel Partner clinical capability development through structured MR application training, knowledge sharing, and best-practice implementation to strengthen their independent clinical support capabilities. Drive MR Installed Base (IB) clinical excellence by establishing standardized master protocols, improving image quality, and optimizing clinical workflows to ensure consistent clinical performance. Maintain a strong customer focus by understanding clinical needs and challenges and providing practical application solutions that enhance customer experience and maximize system utilization. Collaborate with Channel Partners and customers to establish clinical reference sites and promote best-practice imaging protocols. Drive customer adoption of new products, NPI features, and advanced MR imaging techniques through clinical education, application training, and on-site support. Serve as an MR clinical and technical expert, supporting sales opportunities, product demonstrations, site visits, and key customer engagements. Act as the focal point for MR IB clinical issues, providing specialized application support, troubleshooting, and escalation management. Build and strengthen relationships with KOLs and key customers to advance clinical practices, support clinical education initiatives, and promote MR clinical excellence. Required Experience: Bachelor’s degree in Radiography, Radiologic Technology, Biomedical Engineering, or a related field. 7+ years of MRI technical/clinical experience with hands-on MRI system experience. Strong knowledge of MR clinical applications, protocol optimization, and customer training. Strong communication skills with the ability to deliver complex clinical and technical information effectively. Desired CharacteristicsExperience working with GE HealthCare MRI systems preferred. Strong interpersonal and collaboration skills with a customer-focused mindset. Proactive, self-motivated, and open-minded, with strong ownership and willingness to learn. Ability to work effectively with Channel Partners, customers, KOLs, and cross-functional teams. Inclusion and Diversity GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-JJ1 #LI-ONSITE #LI-HYBRID