Senior Program Manager

Job description

HCLTech is looking for an Engineering Mindset Leader to drive Application Development and Transformation-led delivery for the BBC account. This role owns engineering culture, technical governance, and delivery quality across digital platform and modernization workstreams — acting as the senior technical anchor between HCLTech's delivery teams and BBC's technology and product leadership, and ensuring every release reflects a genuine engineering-first mindset rather than a project-completion mindset. Key Responsibilities Key Responsibilities Engineering Mindset & Culture Champion a quality-first, automation-first engineering culture across all AD/Transformation pods on the account. Institutionalize clean-code, secure-coding, and rigorous peer-review practices across delivery teams. Drive DevSecOps adoption — CI/CD, infrastructure-as-code, automated testing, and shift-left security. Instill engineering discipline around scale, resilience, and accessibility, given the BBC's public-service scrutiny and traffic spikes during major events. Delivery Leadership & Technical Governance Own end-to-end technical delivery for BBC's AD/Transformation workstreams, ensuring on-time, high-quality releases. Set up and run architecture governance — design reviews, coding standards, and non-functional requirement sign-off. Drive the modernization roadmap — legacy monolith to microservices, cloud-native, API-first architectures. Own technical risk, dependency, and technical-debt management across the delivery portfolio. Track and report engineering health metrics (velocity, defect leakage, deployment frequency, MTTR) to account and client leadership. Client & Stakeholder Engagement Act as the primary engineering counterpart to BBC's technology and product leadership. Translate BBC's digital transformation goals into actionable engineering roadmaps and delivery plans. Represent HCLTech in technical governance forums, steering committees, and architecture councils. Build the trusted-advisor relationships that grow HCLTech's engineering footprint within the account. Operate as the embedded, on-the-ground engineering leader at BBC's offices, providing day-to-day client presence and bridging the onshore-offshore delivery model. Team Building, Coaching & Talent Build, mentor, and retain a high-performing engineering team spanning developers, architects, QE, and DevOps. Define skilling plans and technical career paths aligned to the BBC account's technology direction. Foster ownership, continuous learning, and engineering craftsmanship across the pods. Innovation & Continuous Improvement Drive adoption of platform engineering, observability, and GenAI-assisted SDLC practices. Lead pilots for tooling, automation, and modernization accelerators relevant to media/broadcast platforms. Contribute learnings back into HCLTech's engineering Centre of Excellence Skill Requirements Required Skills & Experience 16–20 years in IT with substantial experience in Application Development / Digital Transformation delivery. Proven track record leading engineering teams of 20+ engineers in a services or product delivery environment. Strong hands-on engineering background (full-stack/backend) — Java, .NET, or Node.js ecosystems. Deep expertise in cloud platforms (AWS/Azure/GCP), microservices architecture, and containerization (Docker/Kubernetes). Strong command of DevSecOps practices — CI/CD pipelines, IaC (Terraform), automated testing, and observability. Demonstrated experience driving legacy modernization or platform transformation programs at scale. Excellent stakeholder management skills, including direct experience working with UK-based client leadership. Solid grounding in Agile/Scaled Agile delivery models. Willingness and ability to be based onsite at London, UK (BBC premises; exact site to be confirmed) (including any necessary work authorization/relocation). Preferred / Good to Have Prior experience in media, broadcast, streaming, or high-traffic consumer digital platforms. Familiarity with content management systems, personalization engines, or streaming/video platforms. Working knowledge of accessibility standards (WCAG) and public-sector-grade compliance requirements. Relevant certifications — cloud architect (AWS/Azure), TOGAF, SAFe, or equivalent. Exposure to AI/ML-assisted engineering productivity tools. Prior experience operating in an onshore, client-facing leadership role while directing an offshore delivery organization. What Success Looks Like (First 6–12 Months) Clear engineering standards and governance established and adopted across all pods. Measurable improvement in delivery and quality metrics (defect leakage, release cadence, incident rate). Recognized by BBC stakeholders as a credible engineering thought leader, not just a delivery escalation point. A stable, motivated, and upskilled engineering team with a visible succession pipeline. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. 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