Recruiting Coordinator

Job description

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Recruiting is a key driver to Fin’s success. As a Recruiting Coordinator at Fin, you’ll act as a first impression for the company and partner closely with recruiters, hiring managers, and cross-functional stakeholders to deliver an optimal candidate interview experience. This position will support our global team to efficiently navigate complex scheduling requests and last-minute changes. Along with scheduling interviews, our Recruiting Coordinators are responsible for supporting recruiting related initiatives and overall system maintenance. We currently operate in a hybrid working model and have offices in San Francisco, Chicago, Dublin, London, Berlin and Sydney. You will be expected to be in the office in Dublin at least 3 days a week. What will I be doing? • Manage the end-to-end interview scheduling process, including candidate communication, interview panel coordination, and room booking. Ensure a smooth interview experience for candidates and interviewers. • Support recruiters and hiring panels by opening, organising, and maintaining recruitment data in our ATS. Generate reports and provide data insights as required. • Serve as the main point of contact for candidates throughout the hiring process. Continuously seek ways to improve the candidate experience. • Facilitate in-person / on-site interviews, including greeting candidates, preparing interview spaces, and ensuring a welcoming office experience. • Assist with posting job openings on various job boards and Fin's careers page. Ensure job descriptions are up-to-date and attractive to potential candidates. • Assist with maintaining recruitment-related documents, templates, prep guides, and processes. Help streamline and optimise recruitment operations, including organising recruitment events, managing recruitment campaigns, and coordinating with external vendors. • Represent Fin’s mission, vision, and values with integrity, and help us attract AI-enthusiasts who are excited to shape the future of customer service. What skills do I need? • Minimum of 2 years of experience in a recruiting coordinator or similar role • Strong attention to detail, high sense of urgency, and prioritisation and multi-tasking skills • Excellent communication skills • Affinity for improving and caring for the candidate experience • Proficiency in multiple tools and systems: GSuite, Microsoft office and applicant tracking systems Bonus skills & attributes • Familiarity with our scheduling, recruiting and HR Systems (Greenhouse, Workday, Candidate FYI, Slack, Claude) #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations o