Automation Program Manager, Legal and Compliance Operations

Job description

Legal and Compliance Operations is seeking an Automation Program Manager to help us automate high-volume review at scale across Legal and Compliance workflows. Our workflows run on a composite of LLM-based decisioning, rules-based logic that encodes policy directly, and signals drawn from reporter history, content matching and behavioral patterns. Automation now carries a substantial share of enforcement volume, which means its quality determines both the legal risk we mitigate and the experience of the rights holders, regulators and people who depend on these decisions. As an Automation Program Manager, you will own the measured quality of assigned automations. Half of the role is forward motion: taking an automation from where it performs today to where the operational plan requires, through iteration on prompts, rules and signal thresholds. The other half is regression response: when reliability, correctness, precision or recall degrades, you find out why and drive it back. An effective candidate in this role is rigorous about measurement, comfortable working across all three automation types, and able to tell a genuine regression apart from a shift in what is arriving.