Community Lead-Muse

Job description

Muse is Meta's personal AI agent — a consumer product with a character, not a faceless platform. It's scaling toward hundreds of millions of people across the US and international markets, on mobile, desktop, wearables, and inside WhatsApp, Instagram, and Messenger. Something unusual is already happening around it. Users coined "Muse Cases" and built "Musebook" entirely on their own. A community-run Musebook talent show drew 365 live viewers and 8,000 views on X with no involvement from us. People are naming their avatars, trading what their agents pulled off overnight, and building a culture around this product faster than we are. We're hiring a Community Lead to meet that energy — to build the official home for it, steward the parts we don't control, and turn an emerging fandom into Muse's most durable engine for advocacy, insight, and growth. Muse the AI product people feel ownership of, and turn that ownership into advocacy, insight, and growth. You're not starting from zero. There's a vetted alpha community on Discord with a full channel architecture, a custom engagement bot (a custom engagement bot) running points, tiers, and recurring challenges, a recruitment and vetting pipeline, and retention data showing community members stick with Muse more than comparable users do. Your job is to take that from an invite-only alpha to a consumer community at launch scale — across multiple surfaces, multiple markets, and in public.