Project Manager (DFS)

Job description

We are seeking an experienced Project Manager at E3.1 level to lead end-to-end project delivery, customer engagement, governance, resource coordination, and operational performance. The role requires strong ownership, effective stakeholder management, and the ability to deliver agreed outcomes within defined timelines and quality standards. Job Description\\\\r\\\\nProject Manager | Band E3.1\\\\r\\\\nJob Title Project Manager\\\\r\\\\nBand E3.1\\\\r\\\\nFunction Project /DMO\\\\r\\\\n\\\\r\\\\nRole Overview\\\\r\\\\nWe are seeking an experienced Project Manager at E3.1 level to lead end-to-end project delivery, customer engagement, governance, resource coordination, and operational performance. The role requires strong ownership, effective stakeholder management, and the ability to deliver agreed outcomes within defined timelines and quality standards.\\\\r\\\\nKey Responsibilities\\\\r\\\\n• Own end-to-end project planning, execution, monitoring, and delivery.\\\\r\\\\n• Manage project scope, schedules, milestones, dependencies, risks, issues, and action items.\\\\r\\\\n• Coordinate with customers, internal teams, vendors, and cross-functional stakeholders.\\\\r\\\\n• Lead regular project governance, customer reviews, and status meetings.\\\\r\\\\n• Track project KPIs, deliverables, resource utilization, and service performance.\\\\r\\\\n• Drive timely resolution and escalation of risks, issues, and operational blockers.\\\\r\\\\n• Support resource planning, forecasting, effort tracking, and billing-related activities.\\\\r\\\\n• Prepare project status reports, dashboards, action trackers, and management updates.\\\\r\\\\n• Ensure compliance with organizational processes, documentation, and governance requirements.\\\\r\\\\n• Drive continuous improvement and maintain strong customer engagement throughout the project lifecycle.\\\\r\\\\nRequired Skills and Experience\\\\r\\\\n• Demonstrated experience in project management and service delivery.\\\\r\\\\n• Strong customer and stakeholder management capabilities.\\\\r\\\\n• Experience managing cross-functional and geographically distributed teams.\\\\r\\\\n• Strong planning, governance, reporting, and risk-management skills.\\\\r\\\\n• Good understanding of IT infrastructure and IT service management environments.\\\\r\\\\n• Knowledge of ITIL and ServiceNow is desirable.\\\\r\\\\n• Excellent communication, leadership, analytical, and problem-solving skills.\\\\r\\\\n• Ability to manage multiple priorities independently and drive activities to closure Key Responsibilities Own end-to-end project planning, execution, monitoring, and delivery. • Manage project scope, schedules, milestones, dependencies, risks, issues, and action items. • Coordinate with customers, internal teams, vendors, and cross-functional stakeholders. • Lead regular project governance, customer reviews, and status meetings. • Track project KPIs, deliverables, resource utilization, and service performance. • Drive timely resolution and escalation of risks, issues, and operational blockers. • Support resource planning, forecasting, effort tracking, and billing-related activities. • Prepare project status reports, dashboards, action trackers, and management updates. • Ensure compliance with organizational processes, documentation, and governance requirements. • Drive continuous improvement and maintain strong customer engagement throughout the project lifecycle. Skill Requirements Demonstrated experience in project management and service delivery. • Strong customer and stakeholder management capabilities. • Experience managing cross-functional and geographically distributed teams. • Strong planning, governance, reporting, and risk-management skills. Other Requirements Good understanding of IT infrastructure and IT service management environments. • Knowledge of ITIL and ServiceNow is desirable. • Excellent communication, leadership, analytical, and problem-solving skills. • Ability to manage multiple priorities independently and drive activities to closure. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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