Ward Delivery Team Leader, QLD Acacia Ridge, Queensland

Job description

Keywords Location Radius Ward Delivery Team Leader, QLD Req # 212779 Location Acacia Ridge, Queensland, Australia Job Category Supply Chain Date posted 11/05/2026 Apply Now This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The Role Are you an experienced warehouse or distribution professional who enjoys leading people, solving problems and delivering exceptional service to customers? We are looking for a Ward Delivery Team Leader to support our Queensland Ward Delivery operations and help ensure healthcare customers receive reliable, safe and efficient service. Working with minimal supervision, you will coordinate the day-to-day activities of Ward Delivery staff, respond to operational and inventory enquiries, maintain customer inventory information and work closely with internal teams, hospital customers and transport partners. This is a hands-on leadership opportunity suited to someone who enjoys being close to operations, developing people and finding practical solutions in a fast-paced distribution environment. Responsibilities Provide day-to-day supervision, guidance and operational support to Ward Delivery team members. Respond to enquiries from Ward Delivery staff, hospital customers, internal stakeholders and transport providers, ensuring issues are resolved effectively and in a timely manner. Investigate, record and resolve stock and inventory-related queries. Maintain customer inventory information, including imprest locations and levels, product movements and discarded products. Coordinate training and development for Ward Delivery employees, including cross-training and rotation across customer sites. Ensure appropriate team coverage is available for planned and unplanned leave to maintain customer service schedules. Coordinate service requirements around public holidays in partnership with customers, Distribution and Transport. Support the onboarding of new customers, including site scoping, reporting and validation of site surveys. Maintain appropriate product storage and transportation practices in line with Good Warehousing Practice (GWP) and applicable regulatory requirements. Monitor operational Key Performance Indicators and identify trends and opportunities for continuous improvement. Work collaboratively with Distribution Operations, Materials Management, Quality Assurance, Transport, Customer Service and other teams to resolve operational issues. Build effective relationships with regional distribution centres, transport providers and healthcare customers. Champion a safe working environment by following Environmental, Health & Safety requirements, completing required training and promptly reporting hazards, near misses and incidents. Promote a culture of integrity, respect, teamwork, quality, accountability and continuous improvement. Key requirements Hands-on experience within warehousing, distribution or a similar operational environment. A Certificate III in Transport & Distribution, or relevant equivalent experience/qualification. Experience leading, coordinating or providing day-to-day guidance to operational teams. A licence or relevant competency to operate applicable materials handling equipment. Sound computer skills and the ability to work with warehouse systems, including introductory experience with RF technology. Strong understanding of warehouse procedures, inventory controls and safe operating practices. Previous experience working with regulated products, healthcare distribution or similar environments will be highly regarded. #li-baxgen #LI-JB1 #ind-aus Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice . Apply Now Address Explore this location 25 Murdoch Circuit Acacia Ridge QLD 4110 Australia Explore This Location Share LinkedIn Facebook X Email Related Content Employee Benefits Our comprehensive benefits options reflect the value we place in our employees. 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Our Stories - Hub Location Highlights Article Sales Careers at Baxter Baxter's sales team strengthens relationships with the medical professionals who use our solutions every day, and watch our video of A Day in the Life of a Therapy Specialist. Learn More April 29, 2024 Our Stories - Hub Employee Stories Mission Stories Article Career Areas No matter your skills and experience, odds are that Baxter might be a place for you to grow your career. Begin your exploration by visiting this page to learn more about our career areas and how your work can be part of our mission to save and sustain lives. Learn More March 05, 2024 5 Minute Read Related Content - SR_JD Our Stories - Hub Related Content - Culture Employee Stories Career Advice Article Life At