Principal Field Security Engineer (US)

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role GitLab is seeking an experienced Principal Field Security Engineer to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you'll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You'll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab's security controls meet their compliance and risk management needs. What you'll do: Customer Engagement & Assurance • Serve as the primary security point of contact for enterprise customer questions, requests, and concerns • Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements • Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations • Facilitate customer assurance activities through our Customer Assurance Activities Service Desk • Provide escalation support for complex security questionnaires, RFPs, and risk assessments Contract & Legal Review • Perform comprehensive contract reviews for both customer agreements and vendor relationships • Analyze security and compliance clauses in legal documents • Provide risk-based recommendations and remediation guidance for contractual security requirements • Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals • Document and track contract-related security obligations Security Evangelism & Thought Leadership • Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials • Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security related customer trends and improvement areas • Build and strengthen GitLab's security brand within the industry Strategic Initiatives • Maintain and enhance GitLab's Trust Center and self-service security resources • Provide strategic recommendations based on customer security concerns in support of revenue growth • Participate in Quarterly Business Reviews to inform product and securi