Senior Technical Manager

Job description

Technical Account Manager - Agentic Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Key Responsibilities Your mission Our Technical Account Manager team executes upon a wide variety of customer technical enablement efforts, ensuring they launch UiPath successfully, adopt it widely and are continually driving business value from UiPath. The Technical Account Managers are entrusted with some of UiPath's largest and most strategic customers, working with stakeholders across all parts of the business and at all levels. What you'll do at UiPath The Technical Account Manager will be an extended part of client’s technical team ensuring automation program is running effectively Provide support for automation process discovery initiatives, working closely with the customers to address technical requirements. Assist customers in resolving their technical challenges including provision of infrastructure installation, upgrade planning and oversight. Assist customers in establishing best practices for Automation CoE focusing on Implementation, Governance, Support and Monitoring. Act as a technical advisor to customers while performing code reviews, infrastructure scaling guidance and holding preventive care sessions. Help customer to identify and develop new use cases for UiPath that drive adoption and align to customer’s business needs and strategic goals. Provide technical guidance to customers to support pre-sales and post-sales processes. Coach customers to be product experts and train their teams on UiPath best practices. Provide product engineering team with customers’ feedback and contribute to identification and creation of new features or products. Perform initial or secondary investigations and respond to online and phone support requests. Conduct periodic reviews with customers (e.g. Health checks). Proactively analyze customers’ needs and suggest upgrades or additional features to meet their requirements. Partner closely with cross-functional teams within UiPath to translate business needs into new solutions for customers. Skill Requirements What you'll bring to the team Previous working experience with Agentic solutions and products . Knowledge of Agentic frameworks, Orchestration, Coding agent and Coded Agents is a plus. Guide the technical implementation, configuration, and integration of the Agentic platform into the client's IT landscape. Solid understanding of Agents, Orchestration, and MCP Servers. Good technical familiarity LLM models, ML libraries and interaction with them. 10 years of industry experience with hands-on experience on programming e.g., .NET C#, C++, VB, Java, python or PowerShell etc. Experience in technical support, project management, technical sales and consultancy. Previous experience in application or implementation support domain is a plus. Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption. Diplomacy, tact, and poise under pressure when working through customer issues. Willing to travel as and when needed. Other Requirements Nice to Have: Working knowledge or exposure to UiPath product. UiPath Certified Professionals will get more attention. Familiarity with software and front-end development. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn c