Principal Value Engineer

Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. At Celonis, we’re committed to supporting your growth and development, as well as internal career mobility. Our Internal Mobility Program provides you with career path options - not just based on what you’ve been doing, but based on what you could do for other teams, functions, or locations. We believe in your potential, that’s why we hired you, and that’s why we’re excited to share a new job opportunity with you. The Role: As a Principal Value Engineer , you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set, with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you’ll do: This role is essentially that of a consultant. Your job is to help customers adopt the Celonis product (software) and support them all the way through to achieving tangible business improvements. Identify & Frame Value (This is the “proposal” phase, before the customer buys or fully implements Celonis.) Discover Customer Needs: You’ll start by understanding a customer’s top strategic goals. Your job is to translate those goals into specific use cases where Celonis can have a high impact. Build the Business Case: To help win new customers, you will create product demos and compelling presentations (business cases). These will show the customer, often using industry benchmarks, how much value (e.g., cost savings, efficiency gains) they can expect. Present to Executives: You will run small-scale “Proof of Value” (PoV) projects (like a trial) to test the software on their data. You will then present the results, the value opportunity you found, and a strategic roadmap to their C-Level executives. Realize Value (This is the “execution” phase, after the customer has started using Celonis.) Find Improvement Opportunities: You will lead workshops with the customer. Using the Celonis platform to analyze their business data, you will pinpoint specific opportunities for process improvement. Drive Change: You will help develop concrete improvement measures and work with the customer to launch internal change initiatives to fix the problems you’ve identified. Report the Results: You will present the concrete results and the actual value realized (e.g., “We improved process X, which saved $Y”) to the customer’s senior management. Scale Value (This is the “expansion” phase, focused on long-term adoption and growth.) Manage the Full Customer Journey: You are responsible for the customer’s entire relationship with Celonis—from