Engineering Technician II, Field Service

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Job's mission As a Field Service Technician at ASM, you will play a critical role in supporting our customers by installing, maintaining, troubleshooting, and repairing advanced semiconductor capital equipment. You will serve as a technical expert in the field, delivering exceptional customer service while ensuring equipment performance, reliability, and safety. This position offers the opportunity to work with cutting-edge semiconductor technology, collaborate with global teams, and support customers across domestic and international locations. This position may be filled on either a day shift or night shift schedule based on business needs. Day shift operates Monday through Friday from 8:00 AM to 5:00 PM. Night shift positions operate Monday through Friday from 6:00 PM to 2:00 AM and are dedicated to supporting customer operations during overnight production hours. What you will be working on Perform installation, qualification, preventive maintenance, and repair activities on complex semiconductor capital equipment. Troubleshoot and resolve electrical, electronic, mechanical, and software-related equipment issues in customer manufacturing environments. Provide timely and professional technical support to customers while maintaining a high level of customer satisfaction. Interpret and utilize electrical and electro-mechanical schematics, drawings, and technical documentation to diagnose equipment issues. Support equipment upgrades, modifications, and process improvement initiatives. Document service activities, maintenance actions, and technical findings accurately and thoroughly. &